General Manager

Workstream; Toledo (OH); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Crew bonus

Free meal

Insurance package

Work-life balance hours

Job summary

Five Guys Burgers and Fries Toledo is seeking a General Manager to lead a dynamic team in a fast-paced, customer-focused environment. You will shape the restaurant culture, coach crew across roles, and own daily operations.

This role emphasizes financial oversight, guest experience, and community engagement, with a crew bonus program and other benefits. If you bring 4+ years in restaurant leadership and ServSafe certification, apply to join a supportive team.

Qualifications

• 4+ years of leadership experience in the restaurant industry.
• ServSafe certification required.
• Strong focus on customer service and operations excellence.

Responsibilities

• Lead and develop a high-performing team across all restaurant roles.
• Oversee daily operations and financial performance.
• Mentor crew members and drive a positive, engaging work environment.
• Implement strategies for growth and community engagement.

Skills

Leadership

Customer service

Operations management

ServSafe

Tools

POS systems

Job description

Five Guys Burgers and Fries - Urgent Hiring for General Manager!

Are you ready to lead a dynamic team in a fun and enthusiastic environment? Do you thrive in a place where you can inspire and motivate others to deliver exceptional customer experiences? If so, this is the perfect opportunity for you!

At Five Guys, we pride ourselves on being one of America's top hamburger concepts, not just for our delicious food, but for our loving and supportive team culture. As a General Manager, you'll have the chance to shape the work environment and lead a crew that takes ownership of their roles while having fun. Join us and enjoy unique perks, such as our crew bonus program, which allows you to earn cash bonuses twice a week!

Key Responsibilities:

• Lead and develop a highly skilled team, fostering a collaborative atmosphere.
• Oversee all restaurant operations, ensuring a focus on financial results and customer satisfaction.
• Act as a hands-on mentor and coach, engaging with crew members across all positions.
• Implement creative strategies for business growth and community engagement.

What We Offer:

• Real work/life balance with operating hours from 11:00 AM - 10:00 PM, and closed on Thanksgiving, Christmas Day and Easter.
• Comprehensive benefits package including medical, dental, vision, and life insurance.
• Incentive bonus plan based on food safety, customer experience, and financial success.
• Enjoy a free meal during your shift!

Qualifications:

• 4+ years of leadership experience in the restaurant industry.
• Passion for teaching, coaching, and mentoring your team.
• Strong commitment to operational excellence and customer service.
• ServSafe certification is necessary

Location: {Five Guys Toledo}} {3305 W. Central Ave}}

Five Guys Burgers and Fries is one of America's most successful hamburger concepts, not just for its food, ranked the #1 burger in America by the Zagat survey, but also because of its employees.
We have a unique work environment where you're trained to work every position in the restaurant. From the register, to the grill, to morning prep and evening close, our crew members become a team working in all aspects of the restaurant.
We also have a unique crew bonus program that provides the opportunity to earn cash bonuses two times per week giving our crew members the opportunity to earn much higher incomes.
We have an open kitchen experience so it's fun and it's loud with lots of team communication. The crew's burger creation is part of the customer experience.