General Manager

CRH Ohio, LTD in; Tiffin (OH); Sur place; USD 90 000 - 130 000; Plein temps

Avantages offerts par ce poste

Full benefits package including 401k w

Company paid long term disability and

Life insurance

Promote from within

Free Culligan equipment at home

Résumé du poste

Hall's Culligan of Tiffin seeks a General Manager to lead all facets of the business, from customer service and sales strategy to operations and financial outcomes. The role includes budgeting, staff recruiting, training, and motivation, with a focus on continuous improvement and dealer profitability.

The successful candidate will drive revenue and service results, oversee P&L, and provide strategic insights to executive management about growth opportunities in the Tiffin, OH region.

Qualifications

• Management experience required; prior sales/management preferred.
• Strong budgeting and P&L familiarity; financial accountability.
• Proven leadership with team development and staff motivation.

Responsabilités

• Lead all aspects of the business including customer service and sales strategy.
• Direct operations, budgeting, and expense control to achieve goals.
• Recruit, hire, train, develop, and motivate staff; manage daily activities.
• Monitor route, billing, and collections; ensure quality service and standards.
• Report to executive management on territory performance and growth.

Connaissances

Leadership

Budgeting

P&L management

Customer service

Team development

Hiring & training

Description du poste

Hall's Culligan of Tiffin is seeking a General Manager who creates an environment for success by leading from the front, serving as the leader responsible for all areas of the business including customer service, sales strategy, operational structure, financial outcomes and scorecard metrics. An exceptional candidate must have a track record of successful leadership, including the development of teams and individuals.

The General Manager will be responsible for achieving sales and service results with overall P & L accountability including budgeting, managing operational expenses and directing the activity of all personnel in Tiffin, OH. This includes the areas of recruiting, hiring, training, development and motivation. He or she will also provide strategic overviews to executive management about the territory, personnel opportunities, growth prospects and forecasting.

TheGeneral Manager will provide leadership by supporting a culture of continuous improvement with an emphasis on achieving customer and organizational objectives. This role will focus on supporting long-term success and dealer profitability through continuous business development and rigorous assessment of prospective business, focusing on operating culture, financial stability, and staff performance. Culligan General Managers will have the ability to operationalize concepts with true business acumen by developing organization in the dealership to effectively benchmark, analyze and deliver measurable results for our valuable customers.

Why should you work for Culligan?

• The General Manager is a full time, exempt position
• Full benefits package including 401k with company match
• Company paid long term disability and life insurance
• Stable and growing, family oriented company
• We like to promote from within!
• Use of free Culligan equipment in your home!

Responsibilities:

• Responsible for maintaining current budgeted revenue and cost
• Hiring, retention, and training of all staff members
• Day to day management of employees
• Daily management of route completions, evaluations, and operations
• Collections of payments, equipment repossession efforts, and training staff on collection practices
• Continuous improvement in customer relations
• Maintains quality service by establishing and enforcing organization standards
• Oversee all daily and monthly customer account billing and updating
• Protect the assets of the company with accountability to P&L and yearly budget goals of the location
• Conduct ride-a-longs with Field Team to ensure best practices
• Maintenance on all location vehicles - including keeping up with regularly scheduled maintenance requirements.
• Manage all office functions such as delinquents, petty cash, approving payables, etc.

Qualifications:

• Prior Experience - Management experience necessary; prior sales and/or management experience preferred.
• Working knowledge of routing efficiencies and logistics management as well as the ability to handle budgeting processes and manage P&L statements.
• Ability to recognize, prioritize and accomplish daily, weekly, and monthly goals. Ability to motivate staff to accomplish aforementioned goals.
• Personality - Self-driven, results oriented with a positive outlook and clear focus on high quality customer service and business profit.
• Credible and comfortable in dealing with employees relations and different customer scenarios.
• Reliable, tolerant and determined; well organized with excellent communication and time management skills.
• Able to get along with others and create a team atmosphere.

Candidates are subject to pre-employment testing up to and including drug/alcohol screening, background check, motor vehicle record check, and D.O.T. physical, as applicable.

Benefits:

Our company always offers opportunity for advancement, competitive pay, and comprehensive benefits including Health, Dental, Vision Insurance, Company Paid Life + the option for additional supplemental life insurance, Disability, Critical Illness, and Accident supplemental plans, Flexible Spending Accounts, 401(k) with generous company match and Paid Time Off.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.