General Manager

Socket.dev; Tennessee; On-site; USD 80,000 - 90,000; Full time

Benefits offered by this job

Career growth

Competitive pay

Bonus program

Daily pay

Employee discounts

Flexible schedule

Benefits package

Paid vacation

Profit sharing

401(k)

Job summary

Tharaldson Hospitality Management in Franklin, TN is seeking a hands-on Hotel General Manager to lead daily hotel operations, drive guest satisfaction, and manage financial performance. You will mentor a diverse team, ensure brand standards, and partner with leadership to implement growth strategies.

The ideal candidate brings leadership excellence, strong communication, and experience in budgeting, scheduling, and payroll to deliver exceptional guest experiences and operational outcomes.

Qualifications

• Minimum 1 year of hotel general manager experience in Select Service or Extended Stay.
• Strong leadership, communication, and team development skills.
• Experience managing hotel financials, budgets, labor costs, and operational performance.
• Knowledge of scheduling, inventory management, purchasing, and payroll.
• Valid driver's license with reliable transportation.
• Flexible schedule, including evenings, weekends, and holidays as business needs require.

Responsibilities

• Lead all aspects of hotel operations to maximize guest satisfaction, associate engagement, and financial performance.
• Recruit, train, coach, and develop a high-performing hotel team.
• Ensure compliance with all company policies, franchise standards, and operating procedures.
• Manage labor, expenses, and operating budgets while maintaining profitability.
• Monitor key performance metrics and implement strategies to improve results.
• Foster a culture of outstanding guest service and promptly resolve guest concerns.
• Maintain exceptional cleanliness, safety, and property appearance standards.
• Oversee scheduling, payroll, inventory, purchasing, and daily financial reporting.
• Build relationships within the local community and actively participate in sales and marketing initiatives.
• Partner with the Area Director to develop budgets, business plans, and operational strategies.
• Ensure accurate completion of administrative tasks, audits, banking, and reporting requirements.
• Be available to respond to operational needs as required.
• All other duties as assigned.

Skills

Leadership

Communication

Team development

Financial management

Budgeting

Labor costs

Operations management

Scheduling

Inventory management

Purchasing

Payroll

Driver's license

Education

Associate degree or higher in Hospitality or Business

Job description

Hotel General Manager- Franklin Staybridge Suites by IHG

$80,000-$90,000 BOE

Ready to Take the Next Step in Your Hospitality Leadership Career?

Do you thrive in a fast-paced environment where you can lead a team, deliver exceptional guest experiences, and make a meaningful impact every day? If you're an energetic, hands-on hospitality leader with a passion for developing people and driving results, we'd love to meet you.

At Tharaldson Hospitality Management, we believe our people are our greatest asset. With 90 hotels nationwide and continued growth planned over the next several years, we offer outstanding opportunities for career advancement while fostering a culture built on teamwork, integrity, and hospitality.

Why Join Tharaldson?

• Career advancement opportunities with a growing hotel management company
• Competitive pay
• Performance-based bonus program
• Daily Pay option
• Employee hotel discounts
• Flexible scheduling
• Comprehensive benefits package including Medical, Dental, Vision, 401(k), and Profit Sharing
• Paid Vacation
• Supportive leadership and a culture that values teamwork, accountability, and professional growth

Position Summary

The General Manager is responsible for the overall leadership and successful operation of the hotel. This role oversees daily operations, financial performance, guest satisfaction, associate engagement, and brand compliance while creating an exceptional experience for both guests and team members.

The ideal candidate is a visible leader who enjoys mentoring others, building strong teams, and driving operational excellence.

Key Responsibilities

• Lead all aspects of hotel operations to maximize guest satisfaction, associate engagement, and financial performance.
• Recruit, train, coach, and develop a high-performing hotel team.
• Ensure compliance with all company policies, franchise standards, and operating procedures.
• Manage labor, expenses, and operating budgets while maintaining profitability.
• Monitor key performance metrics and implement strategies to improve results.
• Foster a culture of outstanding guest service and promptly resolve guest concerns.
• Maintain exceptional cleanliness, safety, and property appearance standards.
• Oversee scheduling, payroll, inventory, purchasing, and daily financial reporting.
• Build relationships within the local community and actively participate in sales and marketing initiatives.
• Partner with the Area Director to develop budgets, business plans, and operational strategies.
• Ensure accurate completion of administrative tasks, audits, banking, and reporting requirements.
• Be available to respond to operational needs as required.
• All other duties as assigned.

Qualifications

Required

• Minimum of1years of Hotel General Manager experience in a Select Service or Extended Stay hotel.
• Strong leadership, communication, and team development skills.
• Experience managing hotel financials, budgets, labor costs, and operational performance.
• Knowledge of scheduling, inventory management, purchasing, and payroll.
• Valid driver's license with reliable transportation.
• Flexible schedule, including evenings, weekends, and holidays as business needs require.

Preferred

• IHG brand experience.
• Associate degree (or higher) in Hospitality, Business, or a related field, or an equivalent combination of education and experience.

Join Our Growing Team

Lead with purpose. Grow with Tharaldson Hospitality Management.

Equal Employment Opportunity

Tharaldson Hospitality Management is an Equal Opportunity Employer and is committed to fostering an inclusive workplace. We consider all qualified applicants without regard to any characteristic protected by federal, state, or local law.