General Manager

Patterson Companies Careers; Tampa (FL); On-site; USD 139,000 - 186,000; Full time

Job summary

Patterson Companies Careers seeks a General Manager to direct branch sales and internal operations, supervising the sales team and partnering with the Operations Manager to drive growth and profitability while delivering quality service to customers.

You will lead a high-performing team, analyze market trends, and implement process improvements to enhance efficiency and cut costs, shaping a customer-centric culture across the branch.

Qualifications

• Bachelor’s degree or equivalent combination of education and experience.
• A minimum of 3+ years of experience with a proven track record in sales.
• Background in customer service and asset management is ideal; supervising sales teams preferred.
• Strong business acumen, decision making, and customer focus.
• Ability to lead people and develop a high performing team; proficient in MS Office and CRMs.

Responsibilities

• Direct and supervise branch sales and internal operations.
• Partner with Operations Manager to develop growth strategies and profitability.
• Develop the sales team through training and feedback.
• Review work of direct reports to assess performance.
• Foster a customer service culture and identify process improvements to cut costs.
• Participate in personnel planning to ensure branch coverage and duties.

Skills

Sales experience

Leadership

Customer service

CRM systems

Education

Bachelor’s degree in sales, management, or related field

Tools

MS Office

CRM systems

Job description

Job Summary

As a General Manager, you will direct and supervise the sales and internal operations of the branch, including management of the sales team. You will partner with the Operations manager to develop firm strategies to further the branch's maximum growth and profitability while providing quality service to the customer. Why join Patterson? Patterson Companies is a value-added distributor focused on providing best-in-class products, services and technology to the dental and animal health markets. Driven to meet the needs of healthcare professionals in these growing markets, Patterson provides a total-package approach to doing business. Our customers benefit from a diverse platform of products and services, as well as the convenience and peace of mind that come with relying on one trusted partner for everything they need.

Essential Functions

• Analyzing and evaluating sales activities as well as market trends and customer needs for sales optimization. -

• Developing sales team by providing ongoing training and development and by giving specific and constructive feedback to foster development of skills. -

• Reviewing and evaluating the work of direct reports to assess job performance. -

• Partnering with Operations Manager to create a customer service culture within the branch. Identifying process improvements to increase efficiency or reduce costs.

• Participating in the selection process determining personnel needs to ensure coverage on all jobs and that branch obligations are met. -

• Perform other general manager duties as required.

Job Qualifications

Required Qualifications

• Bachelor’s degree in sales, management, or related field or an equivalent combination of education and experience.

• A minimum of 3+ years of experience with a proven track record in sales is required.

• Background in the following areas: customer service, sales and asset management is ideal. Previous experience supervising sales teams is highly preferred.

• A high business acumen, strong decision making abilities, along with a strong customer focus is required.

• The ability to effectively lead people and build a high performing team and facilitate ongoing development is key.

• General computer proficiency including knowledge of MS Office and CRM systems.

• Related industry knowledge is nice to have.

The potential compensation range for this role is below. The final offer amount could exceed this range, based on various factors such as candidate location (geographical labor market), experience, and skills. $139,200.00 - $185,666.67