General Manager

IRMG GROUP; Springfield (VA); On-site; USD 50,000 - 55,000; Full time

Job summary

IRMG GROUP in Springfield, Virginia seeks a General Manager to oversee daily restaurant operations, ensuring efficiency and adherence to company standards in product prep, service, maintenance, and inventory control. You will guide hiring at store level and drive financial accountability to meet performance goals.

As an equal opportunity employer, we value teamwork, exceptional customer service, and a calm, results-driven leadership style in a fast-paced setting.

Qualifications

• Excellent communication and customer service skills.
• Team collaboration and leadership abilities.
• Strong focus on quality and customer experience.
• Willingness to learn and adapt in a fast-paced environment.

Responsibilities

• Oversee daily operations to maintain efficiency and service quality.
• Ensure compliance with standards across operations: product prep, customer relations, maintenance, and inventory.
• Lead recruitment for store-level roles and drive employee retention.
• Manage financial accountability to support restaurant performance goals.
• Deliver high-quality products and exceptional service to every customer.
• Perform additional duties as needed.

Job description

Job Details

Job Location: Starbucks at Springfield Town Center-6525 Springfield Mall - Springfield, VA 22150, Position Type: General Manager, Salary Range: $50,000.00 - $55,000.00 Salary, Job Category: Operations

Company Overview

A dynamic and growing company that specializes in creating memorable dining experiences. We are committed to fostering a diverse and inclusive workplace where every employee can thrive.

Job Summary

As a General Manager, you’ll oversee daily restaurant operations, ensuring efficiency and compliance with company standards in areas like product preparation, customer service, facility maintenance, and inventory management. You’ll lead team recruitment and retention efforts while maintaining financial accountability. With a focus on delivering top-quality products and exceptional service, you’ll play a key role in enhancing our customers' dining experience.

We are an equal opportunity employer.

Job Responsibilities

• Overseeing daily restaurant operations to maintain efficiency and service quality.
• Ensuring compliance with company standards across all operational areas, including:
  • Product preparation and delivery
  • Customer relations
  • Restaurant maintenance and repairs
  • Inventory management
• Lead your team with effective guidance, manage recruitment for store-level positions as needed, and focus on employee retention.
• Managing financial accountability to support the restaurant’s performance goals.
• Delivering the highest quality products and exceptional service to each customer.
• Performing additional duties as needed or assigned.

Qualifications

• Consider yourself a “people person,” and enjoy meeting others.
• Love working as a team and appreciate the chance to collaborate.
• Understand how to create a great customer service experience.
• Have a focus on quality and take pride in your work.
• Are open to learning new things.
• Are comfortable with responsibilities like cash-handling and store safety.
• Can keep cool and calm in a fast-paced, energetic work environment.
• Can maintain a clean and organized workspace.
• Have excellent communications skills.