General Manager

Oliver Auto Body, Powered by VIVE; Springfield (MA); On-site; USD 50,000 - 70,000; Full time

Job summary

An established industry player in collision repair is seeking a General Manager to oversee daily operations. This role emphasizes leadership, financial accountability, and fostering a positive work culture. With a focus on team motivation and customer satisfaction, you will be responsible for managing production plans and ensuring operational success. The company offers a supportive environment with growth opportunities, comprehensive benefits, and paid training. If you have a passion for auto repair and a proven track record in the industry, this is your chance to make a significant impact.

Benefits

Medical, Dental, and Vision Insurance

401K Plan with Employer Match

Paid Time Off

Paid Training and Certifications

Employee Assistance Program

Qualifications

• 5+ years experience running a collision repair shop.
• Ability to lead and motivate a team effectively.

Responsibilities

• Manage daily operations and production plans of the body shop.
• Conduct daily production meetings and dispatch work to technicians.

Skills

Team Leadership

Sales Proficiency

Estimating Skills

Customer Service

Multi-tasking

Tools

CCC ONE

Job description

Job Description

Job Description

Are you looking for a collision repair company that values People and Processes while working alongside those with a Passion for auto repair? This is your opportunity!

What’s in it for you?

• Day one medical, dental, and vision insurance options for you and your family (this includes domestic partners)
• $50,000 employer-paid life insurance policy
• 401K plan with an employer match
• Employee Assistance Program includes confidential assistance in the following areas:
  • Counseling from relationships to stress and substance abuse
  • Work/Life benefits, including personal, financial, and legal issues
  • Self-Help benefits
  • Peak performance coaching
  • Lifestyle saving benefits for wellness, shopping, travel
  • Personal development and training
• Heath savings account to assist with medical bills
• Paid time off to promote work-life balance, including 6 paid holidays, Black Friday, and your Birthday!
• Growth opportunities within our company
• Paid training including industry certifications, I-Car & OEM

The specific pay rate/salary offered to a candidate may be influenced by a number of factors including experience, education, specialized certifications from OEMs, and where the job is located.

Our General Managers are responsible for the day-to-day operations of the body shop. They are accountable for the financial success of the shop, providing a great work culture for the team and working with support services and operations for the overall success of the shop.

Job Requirements:

• Review all new hot sheets
• Inspect lot for organization and cleanliness
• Conduct daily production meetings
• Dispatch work to techs and manage production and repair plans
• Assist with estimating as necessary
• Reconcile and Close Ros
• Reviewing sales forecast, pending credits accounts receivables
• Verifying payroll and other HR duties for the shop
• Responsible for CSI scores that meet company standards

Skills, Qualifications & Requirements:

• Ability to lead and motivate a team
• Experience holding people accountable to work expectations
• Minimum of 5 years experience running a collision repair shop
• Proficiency in sales, estimating, blueprinting, and customer service
• Knowledge of CCC ONE estimating and management system preferred
• Multi-tasking; adapt easily to fast-paced environments

We are an equal opportunity employer and consider all qualified applicants equally regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.