General Manager

Hirebridge; Sevierville (TN); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Health coverage

Flexible spending accounts

Voluntary insurance options

Food discounts

Shoe discounts

Identity theft protection

Daily pay

Tuition reimbursement

Anniversary recognition

Employee referral program

Bereavement leave

Job summary

Dairy Queen is seeking a General Manager for a Sevierville, TN location to lead store operations, drive growth, and ensure profitability. The GM provides direction to ensure compliance with policies, procedures, standards, and the Dairy Queen brand while building a strong team of Smile Servers.

This is a salaried role with an expected 50-hour workweek and requires 3+ years of restaurant GM experience, P&L, inventory, labor and scheduling expertise, plus a valid driver's license and ServSafe or

Qualifications

• 3+ years of restaurant GM or equivalent leadership experience.
• P&L, inventory, labor and scheduling management.
• High school diploma or GED.
• Must be 18+ and have a valid driver's license.
• Background check and motor vehicle record check may be required.
• Possession of Food Handler’s Permit and/or ServSafe Certification where required.
• Flexible availability including evenings, weekends and holidays.
• Ability to communicate effectively in English.

Responsibilities

• Lead store operations and drive profitability.
• Recruit, train, coach and retain a best-in-class team.
• Ensure execution of policies, procedures and brand standards.
• Manage scheduling, inventory and labor costs.
• Deliver exceptional customer service and satisfaction.

Skills

Leadership

P&L management

Staff training

Hiring & retention

Communication

Education

High school diploma or GED

Job description

Position Overview:

The Dairy Queen General Manager is the ultimate leader of their store and has last line accountability for the successful operation, growth, and profitability of their Dairy Queen location. The General Manager provides leadership and direction to ensure the restaurant operates in accordance with all established policies, procedures, standards, Company values, and applicable federal, state, and local laws. The Restaurant General Manager maximizes sales and profitability through the execution of systems and processes that result in superior quality, service, and cleanliness. The General Manager recruits, hires, trains, coaches, develops, and retains a best-in-class team of Smile Servers capable of delivering the Dairy Queen brand experience to our fans. This is a salaried position with an expected weekly commitment of 50 hours per week, which may change based on business demands.

Qualifications:

• 3+ years previous experience as a restaurant general manager or a similar role in food service leadership.
• Previous experience managing profit & loss (P&L), inventory, labor and scheduling.
• High school diploma or G.E.D. equivalent.
• Must be 18 years of age or older.
• Must possess and maintain a valid driver’s license.
• Must successfully pass a background check and motor vehicle record check.
• Possession of Food Handler’s Permit and/or ServSafe Certification (where required).
• Flexible availability based on business demands, including evenings, weekends and holidays.
• Ability to communicate effectively in English.

Our Benefits:

• health coverage (medical, dental, and vision)
• flexible spending accounts
• a variety of voluntary insurance options
• food and shoe discounts
• identity theft protection
• daily pay
• tuition reimbursement
• anniversary recognition
• an employee referral program
• bereavement leave