General Manager

Coleman American Companies; San Antonio (TX); On-site; USD 90,000 - 140,000; Full time

Job summary

The General Manager will oversee operations at the local office, ensuring profitability and compliance with company and government regulations. You will direct the workflow of drivers, packers, and helpers, and foster a positive customer experience through effective training and a productive work environment.

Responsibilities include reviewing financial statements, assigning work to staff, recruiting for over-the-road positions, authorizing invoices, and communicating with the Regional Vice

Qualifications

• Bachelor's degree preferred.
• Previous managerial experience required.
• Experience in logistics and transportation required.

Responsibilities

• Review financial statements to identify improvements.
• Assign work to staff to run a profitable, efficient office.
• Oversee move management operations and training.
• Recruit for OTR positions; driver liaison.
• Authorize invoices and manage payments.
• Escalate client issues to Regional VP; resolve conflicts.

Skills

Leadership

Communication

Problem solving

Decision making

Education

Bachelor's degree

Job description

Job Summary:

The General Manager will oversee operations and tasks performed at respective office to ensure all facets run smoothly and at a profit, make necessary decisions for the office in order to ensure compliance with company and government regulations, and direct the workflow of drivers, packers, and helpers as needed, ensuring a positive experience for the customer through training and a positive work environment for employees

Essential Functions:

• Review financial statements to determine where improvements need to be made
• Meet with associates on a regular basis to communicate expectations and scheduling
• Assign work to subordinates in a manner that is conducive for the office to run at a profitable and efficient manner as well as follow up on assigned tasks
• Intervene as necessary in all facets of the office
• Determine ways to advertise and get leads on potential moves
• Authorize invoices for payment and transmit invoices to corporate office
• Make any personnel decisions as necessary including hiring or recruitment, terminations, evaluations, and disciplinary reports
• Report any significant issues to the Regional Vice President for further action as needed
• Ability to resolve employee conflict
• Communicate/escalate client related issues with move management/operations
• OTR recruiting
• OTR driver liaison
• Source equipment repair services
• Other duties as assigned

Knowledge, Skills and Abilities:

• Knowledge of company systems
• Knowledge of residential, commercial, and military move process
• Ability to problem solve effectively and efficiently
• Ability to take charge frequently

Required Education and Experience:

• Preferred: Bachelor's degree
• Required: Previous managerial experience
• Required: Previous experience in logistics and transportation

Working Conditions:

• Mostly indoors, working outdoors is sometimes required
• Lifting in excess of 20 lbs is sometimes required
• Lifting in excess of 50 lbs is rarely required
• Saturday work during summer busy season is required and may be occasionally required during non-peak season depending on business needs.