General Manager

NEXDINE Hospitality; Saginaw (MI); On-site; USD 81,000 - 99,000; Full time

Benefits offered by this job

Generous compensation & benefits

Health, Dental & Vision Insurance

Company-Paid Life Insurance

401(k) Savings Plan

Paid Time Off

Employee Assistance Program (EAP)

Career Growth Opportunities

Employee perks and rewards

Job summary

NEXDINE Hospitality in Saginaw, MI is seeking a General Manager to oversee daily operations across culinary, housekeeping and maintenance, driving financial and client objectives while leading a team in a fast-paced service-oriented environment.

You will manage staff, ensure safety and quality standards, and partner with leadership to deliver guest experiences while controlling costs and payroll. This full-time role offers a comprehensive benefits package and growth opportunities.

Qualifications

• Bachelor’s degree or culinary schooling or equivalent mix.
• 5–7 years’ GM experience in corporate dining.
• Microsoft Office proficiency.
• ServSafe Certification
• Choke Safety Certification
• Allergen Awareness Certification (MA)

Responsibilities

• Oversee daily operations of culinary, housekeeping and maintenance.
• Exceed financial and client objectives and ensure customer satisfaction.
• Lead and develop staff to deliver high standards of service.
• Ensure safety, sanitation, and compliance with company policies.

Skills

Verbal & written communication

Customer focus

Problem solving

Leadership

Team orientation

Project management

Lift 40 lbs

Education

Bachelor’s degree

Culinary training certificate

Job description

Who We Are

NEXDINE Hospitality’s family of brands provides dining, hospitality, fitness center and facility management services to businesses, independent schools, higher education, senior living, and hospitals nationwide. We put our people first to deliver finely tailored, expertly managed programs. The NEXDINE Experience is responsive, transparent, and authentic. Learn more at www.NEXDINE.com.

Job Details

Position: General Manager

Location: Saginaw, MI

Hours: Full Time

Salary: $90,000/yr

Pay Frequency: Weekly – Direct Deposit

What We Offer You

• Generous Compensation & Benefits Package
• Health, Dental & Vision Insurance
• Company-Paid Life Insurance
• 401(k) Savings Plan
• Paid Time Off: Vacation, Holiday, Sick Time
• Employee Assistance Program (EAP)
• Career Growth Opportunities
• Various Employee Perks and Rewards

General Manager Summary

The General Manager reports to the Resident Vice President and is responsible for managing the daily operations of the unit (culinary, housekeeping, and maintenance). The General Manager is responsible for exceeding all financial and operational goals, client objectives, customer satisfaction, people management and development while creating a positive work environment for staff.

Culinary

General Manager Essential Functions

• Responsible for directing and assisting the Chef and hourly staff in all aspects of menu writing, cycle of cost control, food production, execution and presentation
• Treat the cafe as it's your own business; you will be responsible for the quality of all food products and ensure that standards are met
• Oversight of all aspects of catering operations including assisting the catering team as needed
• The General Manager will assist with food production including but not limited to, grab and go items, deserts, breakfast and lunch specialties and executive catering needs

Operations

• Responsible for maintaining vendor and client relationships
• Responsible for the oversight of supplies, equipment and work areas
• Arrange for all equipment purchases and repairs
• Work closely with the Chef regarding the purchasing of all food or other supplies as needed
• Determine production schedules and staff requirements (including recruitment) necessary to ensure timely delivery of services
• Responsible for all essential functions of payroll processing and other financials
• Work together as a team, cleaning the kitchen and cafe, mopping the floor, washing dishes, etc. with staff
• Ensure company standards for safety, proper food handling practices, sanitation, uniform guidelines and productivity are maintained

Financial

• Manage department controllable expenses and adhere to budgetary guidelines.
• Ability to generate financial reports and P&L analysis and reporting
• Develop operational forecasts and manage all unit accounting functions
• Oversight of inventory management and updating price fluctuation

People

• Provide direction and manage performance of all direct and indirect reports ensuring employee development and engagement
• Manage and motivate employees through continuous communication and encouragement
• Instruct, train, and mentor in the preparation of cooking, garnishing, presentation of food and customer service
• Provide superior customer service and lead by example to include being attentive, approachable, greeting and thanking customers

Skills And Aptitude

• Excellent verbal and written communication skills
• Customer/Client Focus
• Problem Solving/Analysis - think outside of the box mentality
• Leadership and development - mentor
• Team Oriented and team builder
• Project Management
• Ability to lift/pull 40 pounds

Required Education And Experience

• Bachelor’s degree, culinary school certificate or degree or equivalent combination of education and experience
• 5 - 7 years’ experience in a Corporate Dining General Manager Role
• Microsoft Office Suite

Required Eligibility Qualifications

• ServSafe Certification
• Choke Safety Certification
• Allergen Awareness Certification (MA)