General Manager

MAD Greens - Eat Better; Round Rock (TX); On-site; USD 70,000 - 90,000; Full time

Job summary

MAD Greens - Eat Better is seeking a General Manager to lead daily restaurant operations and drive high performance in a fast-paced environment. You will manage staffing, training, and policy execution to sustain our culture of hospitality and teamwork.

You will recruit and develop a motivated team, oversee training programs, and ensure safety, financial controls, and guest service standards are consistently met. This role emphasizes culture as a driver of store success.

Qualifications

• Minimum two years as a manager within a restaurant operations environment.
• Excellent communication and interpersonal skills.
• Able to perform a variety of duties, often changing tasks.
• Ability to work in a fast-paced environment with interruptions.
• Team oriented, adaptable, dependable, and strong work ethic.
• Able to work all shifts to meet business needs.

Responsibilities

• Staff fully staffed with a high-caliber, culture-fit team and lead training standards.
• Provide consistent leadership during business hours.
• Train staff on The Cookbook and ensure proper usage.
• Oversee BOH procedures training for new hourly team members.
• Oversee FOH procedures training for new hourly team members.
• Manage recruitment, training, and menu knowledge for MAD Greens store employees.
• Conduct performance reviews and accountability through PM processes.
• Lead store meetings communicating company and area initiatives.
• Uphold MAD Greens safety procedures and create a safety-focused culture.
• Manage inventory levels and forecast sales trends.
• Ensure cash policies and procedures are followed at all times.
• Foster hospitality culture and develop a passionate, dedicated team.
• Model MAD Greens procedures, policies, and accountability.

Skills

Leadership

Communication

Team Management

Staff Training

Job description

About US:

We’re a fun-loving, quirky, crazy-hardworking (sometimes just crazy) big family. You could say we’re only serious about two things – serving great food and taking care of people. We love what we do and are looking for a leader who will uphold our culture and drive store performance.

About YOU:

You thrive in a fast paced, upbeat environment and are a natural motivator. You foster teamwork and genuine connection and seeing each team member grow feels like the ultimate reward. You’re diligent, reliable, and aligned with our core beliefs around teamwork, inclusivity, respect, passion and FUN!

The Job Stuff:

The General Manager is a leader within the company who models exemplary leadership skills necessary to operate high performing restaurants. Additionally, this position has overall responsibility for directing daily operations of the restaurant, ensuring compliance with MAD Greens standards in all areas of operations. This position will cultivate a “Work at Fun” culture and drive internal employee development.

Responsibilities:

• Ensure the store is fully staffed with a high caliber team that is a culture fit and able to assist in executing high training standards.
• Working shoulder to shoulder, provide consistent leadership and dedication to manage and lead the staff during business hours.
• Distribute to and train the staff on The Cookbook. Ensure that the Cookbook is being used as it is intended in the restaurant.
• Provides oversight in training BOH procedures with new hourly team members. (Prep, dishwashing, salad dressings classes, safety procedures, positions, opening duties and closing duties)
• Provides oversite in training FOH procedures with new hourly team members. (Line set up, pars, line prep, greeter, build salads, cashier, guest service standards, dressing application, catering procedures, opening and closing duties)
• Responsible for the management of all MAD Greens store employees in recruitment, training, and menu knowledge. Skills development, performance management, and recognition.
• Conduct performance reviews with team members and consistently holds them accountable through performance management.
• Attends business review meetings and holds store meetings to communicate company and area initiatives from business review meetings.
• Responsible for all staff adhering to all MAD Greens safety procedures by creating a safety conscious culture. Communicates safety initiatives in store meetings and follows all safety guidelines specific to the industry.
• Manage appropriate inventory levels in product and plan accurately plan for forecasted sales trends.
• Ensures cash policies and procedures are being followed at all times.
• Cultivates a culture of providing the highest level of hospitality for guests by building and training a highly passionate and dedicated team.
• Cultivate a culture of accountability by role modeling MAD Greens procedures, policies and setting each other up for success!

Requirements:

• Minimum two years as a manager within a restaurant operations environment.
• Excellent communication and interpersonal skills.
• Able to perform a variety of duties, often changing from one task to another of a different nature.
• Ability to work in a fast-paced environment and perform in with a frequent interruption and / or distraction.
• Team oriented, adaptable, dependable, and strong work ethic.
• Available and able to work all shifts in the restaurant as scheduled to meet the needs of the business.
• Ability to communicate efficiently to help keep all team members informed of business changes and standards.
• Ability to stand for long periods of time while leading the team and serving guests.
• Aligned with our core values: Madness Matters: you Be you, MADocracy: Shoulder to Shoulder, MAD Passion: We Bleed Green, MADfetti: Have Work at Fun (we’ll explain more during the interview process!)

Salad collective is one of the most exciting companies to not only eat at, but to work for, in the entire restaurant industry. With two fun and healthy companies under the umbrella, Mad Greens and Snappy Salads, Salad Collective was ranked as one of the top 100 movers and shakers in the restaurant space. If you're looking for an awesome place to work with growth potential, look no further!