General Manager

Cicis Pizza; Rockville (MD); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Flexible scheduling

Growth opportunity

Medical, dental, vision on day one

15% annual bonus

3 weeks paid time off

401k match

Company swag

Job summary

Cicis Pizza in Rockville seeks a Shop Leader to drive day-to-day operations, uphold our brand promise to guests, and push key performance metrics. You will manage P&L, scheduling, and inventory while leading a team to deliver fast, friendly service.

You will recruit and develop staff, supervise performance, and maintain health and safety standards, working closely with vendors and the community to grow the business.

Qualifications

• Leadership and front-line management experience in a restaurant setting.
• Strong time-management and multi-tasking abilities in a fast-paced environment.
• Ability to recruit, develop and motivate a team while ensuring customer satisfaction.

Responsibilities

• Lead daily operations and ensure quality guest experience.
• Manage P&L, cash controls, inventory, and labor to drive profitability.
• Hold weekly manager meetings to drive goals and monitor performance.
• Ensure health and safety compliance and safety policy adherence.
• Recruit, interview and hire team members; develop future leaders.
• Oversee vendor relations and community engagement.

Skills

Leadership

Time management

Communication

Delegation

Multi-tasking

Education

High School Diploma or GED

ServSafe certification

Tools

POS software

Labor scheduling tools

Inventory management software

Job description

Shop Leaders are responsible for the day to day operations, delivering on our brand promise to our f&m and guests, while driving top notch results across key performance indicators

THE JOB

Shop Leaders are responsible for the day to day operations, delivering on our brand promise to our f&m and guests, while driving top notch results across key performance indicators We're pizza's future. We're a mission-driven, culture-carrying community. We're that better flavor, quality ingredients, kinda pie. We're not 'Big Pizza,' and proud to be so. Because we're doing more - a more livable wage, a more socially conscious vision, and more real actions. And we're being more; so, expect more.

• Lead daily operations
• Manage P+L by following cash control/security procedures, managing inventory, managing labor, reviewing financial reports, and taking proactive steps and actions to drive the business
• Leads weekly manager + pre-shift meetings to drive key goals + objectives throughout the Shop
• Maintains fast, accurate service, positive guest experience, + ensures consistent execution against quality standards.
• Adheres to health + safety codes, as well as Company safety + security policies
• Recruits, interviews, + hires team members, conducts performance reviews
• Develops future leaders for the business
• Engages in feedback conversations + manages team performance
• Follows preventative maintenance program with regards to facility, equipment, + shop cleanliness.
• Builds relationships with vendors, community + neighbors

WE PROVIDE

• Flexible scheduling to match your lifestyle
• Unmatched growth opportunity
• Medical, dental, + vision benefits on day one
• Tax-free Commuter and Cell Phone Benefits
• 3-week Paid time off, including Thanksgiving Day + Christmas Day
• 15% of Base Salary Annual Bonus
• Option to participate in company 401k
• Company swag you'll actually want to wear!
• Free pizza

THE MUST-HAVES

• High School Diploma or GED; advanced degree a plus
• At least 2 years of experience leading a restaurant, managing financials, and overseeing upwards of 25 employees
• At least 18 years of age
• Food Handlers license or ServSafe certification required
• Strong time-management skills. Ability to multi-task, to prioritize and to organize.
• Ability to select, develop, inspire and manage strong teams.
• Strong communication skills, both written and verbal.
• Ability to delegate, follow-up and hold employees accountable.
• Proficient knowledge of computers, point of sale software, and restaurant back office software and reporting tools, including labor scheduling and inventory
• Available to work late nights, weekends, and holidays

In Shop Requirements

• Must spend 80-90% of working shift on the floor or in the front of the shop.
• Able to on feet for extended periods of time
• Be able to lift at least 30 pounds regularly and frequently reach, crouch, squat + bend
• Be able to exert well-paced mobility for up to 8 hours or as needed
• Be able to handle a knife confidently
• Be able to work in warm and cool environments with high-volume music playing
• Be able to tolerate potential allergens, including tree nut, egg, dairy, gluten, soy, + shellfish
• Be able to speak conversational English