General Manager

McDonald's; Richmond (VA); On-site; USD 54,000 - 65,000; Full time

Benefits offered by this job

Competitive pay

Flexible scheduling

Paid sick leave

Tuition reimbursement

Training & advancement

Employee discounts

Free meals

Full-time eligible

Job summary

McDonald's in Richmond, VA is hiring a General Manager to lead daily restaurant operations, including food production, guest service, and team leadership.

You’ll recruit and develop staff, manage scheduling and budgets, ensure safety standards, and drive performance to deliver excellent customer experiences.

This role offers competitive pay, flexible scheduling, tuition assistance, and advancement opportunities with a supportive franchisee team.

Qualifications

• Commitment to excellence and safety in the workplace.
• Strong customer service and support focus.
• Ability to communicate effectively and anticipate customer needs; and
• Provide solutions and make decisions in a fast-paced environment

Responsibilities

• Lead the experience: Manage all aspects within the restaurant, including food production, guest service and experience, and direct crew and manager work.
• Plan for success: Proactively lead and manage all People processes including but not limited to Recruiting, Hiring and Onboarding, Staffing, Performance Management, Train, coach and motivate.
• Be in the know: Plan for and make critical business decisions around inventory, budget, and food ordering/costs.
• Take action first: Ensure food safety measures are set and achieved to McDonald’s standards of excellence.
• Inspire and Empower: Maintain high level of standard for guest and employee safety.
• Be results oriented: Oversee all operational needs of the restaurant, including maintenance plans to meet and exceed standards of excellence.

Skills

Customer service

Communication

Leadership

Decision making

People management

Job description

We are looking for talented, dedicated individuals to join us in shaping our teams to deliver excellent customer service and create an environment that retains talented individuals.

Perks & Benefits

• Competitive pay starting at $54,233/year-$64,546/year plus cash incentives/bonus structure
• Flexible scheduling
• Paid sick leave and/or paid time away
• Tuition reimbursement and/or educational assistance
• Training and advancement opportunities
• Employee discounts and free meals
• And much more!
• Available to full-time employees in select locations

This role is vital to the operations within the restaurant because you’ll:

• Lead the experience: Manage all aspects within the restaurant, including food production, guest service and experience, and direct crew and manager work
• Plan for success: Proactively lead and manage all People processes including but not limited to:
• Recruiting, Hiring and Onboarding
• Staffing
• Performance Management
• Train, coach and motivate
• Be in the know: Plan for and make critical business decisions around inventory, budget, and food ordering/costs
• Take action first: Ensure food safety measures are set and achieved to McDonald’s standards of excellence
• Inspire and Empower: Maintain high level of standard for guest and employee safety
• Be results oriented: Oversee all operational needs of the restaurant, including maintenance plans to meet and exceed standards of excellence

To Be a Successful General Manager, You’ll Need

• A commitment to excellence and safety in the workplace;
• Strong customer service and support focus;
• The ability to communicate effectively and anticipate customer needs; and
• To provide solutions and make decisions in a fast-paced environment

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin or ancestry, sex, gender, gender expression, sexual orientation, pregnancy, age, marital status, veteran status, physical or mental disability status, genetic information, citizenship or any other class characteristic protected by federal or applicable state law. We will ensure that individuals with disabilities are provided reasonable accommodation(s) to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact the restaurant you are applying to request accommodation(s).

This job posting is for a position in a restaurant owned and operated by an independent franchisee, not McDonald’s USA.This franchisee owns a license to use McDonald’s logos and food products, for example, when running the restaurant.However, this franchisee is a separate company and a separate employer from McDonald’s USA.Thus, if you are hired for the job described in this posting, the franchisee will be your employer, not McDonald’s USA.Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervisions, staffing, and scheduling employees.McDonald’s USA has no control over employment matters at the restaurant.McDonald’s USA will not receive a copy of your employment application and it will have no involvement in any employment decisions, including whether you receive an interview for the job or whether you are hired.

This job posting contains some general information about what it is like to work in this restaurant but is not a complete description of all duties of the job. People who work in this restaurant perform a number of different tasks every day and this posting does not list every essential function of the job.