General Manager

17 - EXOS Human Capital, LLC; Plano (TX); On-site; USD 90,000 - 150,000; Full time

Job summary

Exos is seeking a highly motivated and experienced General Manager to lead our performance training facility at Children's Health Andrews Institute in Plano, TX. You will oversee operations, staff, revenue, and client outcomes to ensure excellence across youth to Pro/Elite programs.

The role demands strategic leadership, strong communication, and proven experience in facility management, CRM systems, and partnerships with sports medicine professionals.

Qualifications

• Bachelor's degree in sports management, business administration, or related field.
• 3+ years in sports management, leadership role preferred.
• Proven track record in business development and facility management.
• Experience with CRM platforms MindBody and sales tools HubSpot.
• Knowledge of sports performance training methodologies.
• Excellent interpersonal and communication skills.

Responsibilities

• Develop and execute strategic plans to achieve the performance and business objectives of the Sports Performance facility.
• Manage day-to-day operations of the facility, including scheduling, staffing, and budgeting.
• Generate and grow all streams of facility revenue within Youth, High School, College, Adult, and Pro/Elite categories.
• Seek out opportunities within the community to support local sports organizations, businesses, and other operations with performance services.
• Participate in outreach activities to help create awareness of the Sports Performance facility with local residents.
• Build strong relationships with clients and athletes, ensuring needs are met and expectations are exceeded.
• Ensure the facility is fully equipped, organized, and operating at the highest standards.
• Manage the recruitment, training, and development of staff, including performance evaluations and career development plans.
• Develop and implement marketing and promotional campaigns to attract new clients and retain existing ones.
• Collaborate with other professionals in the field, such as sports medicine physicians and therapists, to ensure the overall health and well-being of clients.
• Other duties as needed.

Skills

Leadership

Strategic planning

Team management

Communication

CRM experience

Education

Bachelor's degree in sports management or related field

Tools

MindBody

HubSpot

Job description

Job Summary: Exos is seeking a highly motivated and experienced General Manager to lead our team in providing world-class performance training services to amateur and elite athletes at our facility at Children's Health Andrews Institute in Plano, TX. As the General Manager, you will be responsible for the overall management and operation of the facility, ensuring the highest levels of quality, customer service, performance, and business outcomes are achieved.

We offer competitive compensation, benefits, and the opportunity to work with elite-level athletes.

Key Responsibilities

• Develop and execute strategic plans to achieve the performance and business objectives of the Sports Performance facility.
• Manage day-to-day operations of the facility, including scheduling, staffing, and budgeting.
• Generate and grow all streams of facility revenue within Youth, High School, College, Adult, and Pro/Elite categories.
• Seek out opportunities within the community to support local sports organizations, businesses, and other operations with performance services.
• Participate in outreach activities to help create awareness of the Sports Performance facility with local residents.
• Build strong relationships with clients and athletes, ensuring needs are met and expectations are exceeded.
• Ensure the facility is fully equipped, organized, and operating at the highest standards.
• Manage the recruitment, training, and development of staff, including performance evaluations and career development plans.
• Develop and implement marketing and promotional campaigns to attract new clients and retain existing ones.
• Collaborate with other professionals in the field, such as sports medicine physicians and therapists, to ensure the overall health and well-being of clients.
• Other duties as needed.

Qualifications

• Bachelor's degree in sports management, business administration, or a related field.
• At least 3 years of experience in sports management, preferably in a leadership role.
• Proven track record of successful business development, facility management, including financial management and staff development.
• Experience working with CRM platforms such as MindBody and sales tools such as HubSpot.
• Knowledge of sports performance training methodologies and techniques.
• Excellent interpersonal and communication skills.
• Strong leadership, organizational, and problem-solving skills.
• Ability to work collaboratively with others, including coaches, clients, and other professionals in the field.
• Passion for sports and a commitment to excellence in sports performance training.

WHO WE ARE

For nearly 30 years, Exos has been dedicated to getting people ready for the moments that matter by promoting a holistic approach to health. As an elite coaching company, Exos applies its evidence‑based methodology to programming designed to unlock the potential in everyone from corporate employees, to elite athletes, military operators, and beyond. Simply put, we "get you ready" for the moments that matter - whether that's striving to excel at work, or training for a major athletic event.

How do we do it? Our employer solutions include fitness center management, on-site coaching and classes, and the Exos app, as well as immersive team-building experiences, executive coaching, and personal development programming.

Our professional athlete training programs propel elite athletes to new heights in the NFL combine and NBA Draft each year, and our practitioner education courses and workshops provide industry professionals ongoing opportunities for development.

We've never been the type to accept the status quo. We're all about studying, learning, innovating, and making waves. And we feel that it's our responsibility to help others because we know there's a better way. That better way is Exos Readiness. We are an equal opportunity employer EXOS is proud to be an equal opportunity employer. We are committed to creating an inclusive and welcoming workplace for all. We invite applicants from a wide variety of identities, ideas, perspectives and experiences and encourage people from underrepresented backgrounds to apply.

Exos offers reasonable accommodations to job applicants with disabilities. Learn more here: EEO is the Law EEO is the Law Supplement