General Manager

20 - EXOS Works, LLC; South San Francisco (CA); Vor Ort; USD 100.000 - 150.000; Vollzeit

Benefits dieser Stelle

Health insurance

Life and disability benefits

401(k) plan

Paid time off

Part-time benefits

Zusammenfassung

Exos is seeking an experienced General Manager to lead operations, fitness, group exercise, membership services, and facilities. You will hire, mentor, and evaluate department leads and staff while fostering strong client relationships and ensuring exceptional customer care.

You will drive key metrics, conduct regular budget reviews, and implement cost-saving measures without sacrificing quality. The role emphasizes proactive supervision, cross-department collaboration, and responsive service

Qualifikationen

• 7+ years of General Manager experience within the fitness industry.
• Bachelor’s Degree in fitness or business-related fields.
• Direct management experience including staff and responsibility for overall programs and services.

Aufgaben

• Hire, supervise, mentor and evaluate department leads and team members (Operations, Fitness, Group Exercise, Membership Services, Facility Attendants).
• Foster and manage quality relationships with client and site members and various client ERGs and departments (medical, benefits, cafeteria, facilities).
• Drive, track and report on key metrics regularly; provide regular budget reviews and help control cost of goods & services.
• Demonstrate management effectiveness via onsite supervision and focus on customer care, partnering touch points and swift issue resolution.
• Ensure excellent customer service and customer responsiveness to both inside and outside constituents.

Kenntnisse

General management

Leadership

People management

Ausbildung

Bachelor's degree

Jobbeschreibung

Job Summary

We're seeking an experienced General Manager to join our team. As our new General Manager you will: Hire, supervise, mentor and evaluate department leads and team members (Operations, Fitness, Group Exercise, Membership Services, Facility Attendants). Foster and manage quality relationships with client and site members and various client ERGs and departments (medical, benefits, cafeteria, facilities). Drive, track and report on key metrics regularly. Provide regular budget reviews and help to control cost of goods & services, ability to demonstrate cost savings/avoidance without compromising quality. Demonstrate management effectiveness via consistency with onsite supervision and a strong focus on customer care, partnering touch points and swift issue resolution. Ensure excellent customer service and customer responsiveness to both inside and outside constituents.

Required Qualifications

• Minimum of 7 years of General Manager Experience within the fitness industry.
• Bachelor’s Degree in fitness or business-related fields.
• Direct management experience - including staff and responsibility for overall programs and services.

Preferred Qualifications

• Experience in strategic planning, coordination, delivery and evaluation of diverse fitness and wellness services.
• Uses a high-energy, collaborative, proactive and results-oriented approach to facility management.
• Strong evidence of entrepreneurial initiative.
• Approaches role and associated responsibilities as if it is their own business.
• Well-versed and confident on evolving trends within fitness and wellness.
• Thrives on piloting new approaches and learning from failure to drive improved outcomes.
• Speaks and writes clearly, succinctly and professionally.
• Facilitates expectations and outcomes to direct reports.
• Excels leading in a dynamic, fast-paced environment with competing priorities.
• Proven ability to build relationships and communicate effectively with key client stakeholders to enhance resources and services provided to customers.
• Strong inclination towards coaching and developing others.
• Open to new ideas and flexible on approaches to accomplish results.
• Embraces constructive feedback as a way to improve the current state.
• Comfortable analyzing and making sense of large amounts of information to identify key considerations that should be acted upon.
• Works well with all levels within the organization to establish an overall collaborative working relationship.

Pay

Per pay transparency requirements, the compensation for this position ranges from $100,000/year to $150,000/year. Minimum rates may vary based on local wage laws. Pay is dependent on factors including site location, specialty, certifications and work experience as well as other business needs.

Benefits

• health insurance
• life and disability benefits
• 401(k) plan
• paid time off
• part time benefits (subject to eligibility requirements)

Who We Are

For nearly 30 years, Exos has been dedicated to getting people ready for the moments that matter by promoting a holistic approach to health. As an elite coaching company, Exos applies its evidence-based methodology to programming designed to unlock the potential in everyone from corporate employees, to elite athletes, military operators, and beyond. Simply put, we "get you ready" for the moments that matter - whether that’s striving to excel at work, or training for a major athletic event. How do we do it? Our employer solutions include fitness center management, on-site coaching and classes, and the Exos app, as well as immersive team-building experiences, executive coaching, and personal development programming. Our professional athlete training programs propel elite athletes to new heights in the NFL combine and NBA Draft each year, and our practitioner education courses and workshops provide industry professionals ongoing opportunities for development. We’ve never been the type to accept the status quo. We’re all about studying, learning, innovating, and making waves. And we feel that it’s our responsibility to help others because we know there’s a better way. That better way is Exos Readiness. We are an equal opportunity employer EXOS is proud to be an equal opportunity employer. We are committed to creating an inclusive and welcoming workplace for all. We invite applicants from a wide variety of identities, ideas, perspectives and experiences and encourage people from underrepresented backgrounds to apply. Exos offers reasonable accommodations to job applicants with disabilities. Learn more here: EEO is the Law EEO is the Law Supplement