General Manager

Radio One | A CSE Crosscom Company; Orlando (FL); On-site; USD 120,000 - 180,000; Full time

Job summary

Radio One Communications in Orlando seeks an experienced, hands-on General Manager to lead the operation with full P&L responsibility. You will own revenue, margins, budgeting and cash performance while directing sales, engineering, field ops, Rentals, BDA and service, and driving profitable growth.

You will develop the team, strengthen customer relationships, and execute strategic plans to expand market presence, profitability and operational excellence in a dynamic telecommunications

Qualifications

• 5–10 years of leadership experience in telecommunications, wireless, technology or related industry.
• Proven P&L and financial management experience.
• Experience leading, coaching and developing sales professionals.
• Strong business planning, budgeting and forecasting skills.
• Excellent commercial judgment including pricing, margins and risk management.
• Ability to build long-term customer and industry relationships.
• Strong communication, negotiation and leadership skills.
• Results-driven, hands-on leadership with strategic execution.
• Experience balancing strategic planning with day-to-day leadership.

Responsibilities

• Take full ownership of the business P&L, including revenue, gross margin, expenses and cash performance.
• Develop and execute annual business plans and long-term growth strategies.
• Lead and develop a high-performing sales team with clear accountability for bookings and pipeline.
• Conduct regular forecast reviews and ensure CRM discipline and accountability.
• Work with key customers to develop and close major opportunities.
• Build relationships with major customers, contractors and industry partners.
• Drive growth across product lines and services; identify new markets and opportunities.
• Review pricing and proposals to protect margins and ensure profitable growth.
• Collaborate with engineering, operations and service to deliver projects safely and profitably.
• Recruit, coach and develop employees; foster a culture of accountability.
• Maintain a strong focus on health, safety and environmental performance.

Skills

P&L ownership

Sales leadership

Financial management

Strategic planning

Team development

Customer relationship management

Pricing & margins

Negotiation

Operational leadership

Telecommunications experience

CRM discipline

Tools

CRM software

Forecasting tools

Job description

Radio One Communications is looking for an experienced, commercially focused General Manager to lead our Orlando operation and drive continued growth and profitability.

Reporting directly to the CEO, this is a senior leadership role with full P&L responsibility for the Orlando business. The successful candidate will lead the complete operation, including sales, engineering, field operations, Rentals, BDA and service, while also taking direct responsibility for sales leadership and performance.

We are looking for a hands‑on leader who can combine strategic thinking with strong commercial execution — someone who can grow the business, develop people, build customer relationships and deliver measurable results.

KEY RESPONSIBILITIES

• Take full ownership of the business P&L, including revenue, Gross Margin, operating expenses, profitability, budgeting, forecasting and cash performance.
• Develop and execute annual business plans and longer‑term growth strategies.
• Lead and develop a high‑performing sales team, with clear accountability for bookings, Gross Margin and pipeline growth.
• Conduct regular pipeline and forecast reviews and ensure strong CRM discipline and sales accountability.
• Work directly with key customers and salespeople to develop and close significant opportunities.
• Build and strengthen relationships with major customers, Motorola, contractors, developers, property owners, suppliers and industry partners.
• Drive growth across product and systems sales, BDA, Rentals and service.
• Identify new markets, customers, technologies and strategic opportunities.
• Review pricing and commercial proposals to protect margins and ensure profitable growth.
• Work closely with engineering, operations and service to ensure projects and customer commitments are delivered safely, professionally and profitably.
• Improve operating performance and create a culture of accountability and continuous improvement.
• Recruit, coach and develop employees while building a strong, collaborative leadership team.
• Maintain a strong focus on health, safety and environmental performance.

WHAT WE'RE LOOKING FOR

The ideal candidate will have 5–10 years of leadership experience in telecommunications, wireless communications, technology or a related industry, with a demonstrated history of growing a business and leading successful sales teams.

You will bring:

• Proven P&L and financial management experience.
• A strong track record of profitable revenue and Gross Margin growth.
• Experience leading, coaching and developing sales professionals.
• Strong business planning, budgeting and forecasting skills.
• Excellent commercial judgment, including pricing, margin and risk management.
• The ability to build long‑term customer and industry relationships.
• Strong communication, negotiation and leadership skills.
• A results‑driven, accountable and hands‑on approach.
• The ability to balance strategic planning with day‑to‑day business leadership.

Experience with two‑way radio, public safety communications, BDA/DAS, wireless infrastructure, Motorola products, Rentals or related communications technologies would be highly desirable.

THE OPPORTUNITY

This is an opportunity to take genuine ownership of a growing communications business in the Orlando market and play a significant role in shaping its future.

The successful candidate will have the opportunity to influence strategy, sales, profitability, operations, customers and people, while building a high‑performing team and expanding Radio One's market presence.

If you are an experienced telecommunications leader who is ready to take responsibility for leading a business, growing revenue and developing people, we want to hear from you.

Lead the business. Grow the market. Develop the team. Deliver the results.