Parking Operations Supervisor

The Parking Spot; Columbus (OH); On-site; USD 55,000 - 60,000; Full time

Benefits offered by this job

Employee Ownership Program

Career development

Consistent schedules

Health benefits

PTO & Holidays

Discretionary bonus

Team environment

Job summary

The Parking Spot in Columbus, OH is seeking an Assistant Manager to support the General Manager in daily operations of a parking facility and fleet. You will hire, train, and supervise staff, maintain service standards, and act like an owner.

This is a fast-paced, customer-facing role with growth potential; many assistants advance to general manager. The position offers a stable schedule Wednesday through Sunday, with evenings, and a competitive salary with overtime eligibility.

Qualifications

• Bachelor's degree or relevant management experience.
• Ability to work a varied and flexible schedule.
• Excellent English communication (verbal/written).
• Strong analytical skills to summarize data for reports.
• Valid driver's license and ability to obtain required licenses.

Responsibilities

• Oversee facility and fleet operations with day-to-day management.
• Supervise and train staff to meet operational standards.
• Handle customer service issues and enforce company policies.
• Complete projects related to maintenance and operational improvements.
• Coordinate shift coverage and respond to staffing needs.
• Ensure compliance with applicable regulations for commercial vehicles.

Skills

English skills

Staff supervision

Operations oversight

Analytical skills

Education

Bachelor's degree or relevant management experience

Job description

Assistant Manager | Wednesday to Sunday, 4pm to 12am, (Monday and Tuesday off) | Full-Time

With more than 25 years in business, The Parking Spot has grown into the largest near-airport parking company in the United States with over 2,000 valued team members across 70 locations nationwide. We are proud to offer an Employee Ownership Program, allowing every team member the opportunity to receive a direct financial stake in The Parking Spot's success. As employee owners, every one of us plays a part in providing exceptional service to our guests across the country. What makes working at The Parking Spot so special? We've built a culture of support, fun, and camaraderie that empowers us to be the most innovative company in the parking industry. As a nationwide business with a small business feel, there are endless opportunities within The Parking Spot to grow your career. Come join us and see how we leverage people and technology to deliver a superior product, outshine our competition, and find creative and innovative solutions to everyday problems.

Salary Range

• $55000 per year
• $60000 per year with overtime eligibility

What We Offer

• Participation in and financial benefit from our shared employee ownership program
• Career development and growth opportunities
• Consistent schedules
• For those who are eligible to enroll: Medical, Vision, Dental, Life Insurance, EAP and 401(k) plan benefits
• Paid Time Off, Vacation Pay, and Paid Holidays
• Annual discretionary bonus program
• Team oriented, fun and friendly work environment

Position Summary

Our Assistant Manager role is a key part of our operations leadership team, assisting our General Manager in the day-to-day operations of a facility. You will be responsible for overseeing the facility and fleet, as well as helping to hire, train and manage our amazing staff members! This is a fast-paced customer-facing role where you will be truly empowered to act like an owner of your facility on a day-to-day basis. As is the case with all roles at The Parking Spot, there is a lot of growth opportunity for someone coming into this position. Our Assistant Manager roles are truly a stepping-stone into our management team here at The Parking Spot. In fact, over 70% of our Assistant Managers have been promoted into General Manager roles!

Key Responsibilities

• Oversees the physical condition and appearance for the facility and fleet
• Supervises the performance of employees within a shift to ensure operational standards are met
• Trains employees to perform their specific responsibilities
• Completes assigned projects relating to operational improvements, maintenance and shuttle repair
• Successfully manages all customer service issues that may arise
• Enforces all company policies and procedures as set forth in the Employee Handbook
• Must be able to respond accordingly if a shift needs to be filled; this means contacting employees to cover the shift or personally covering the shift
• Complies with all applicable Federal, State, and Local regulations and requirements governing operation of commercial vehicles
• Performs additional duties as reasonably requested by Management

Knowledge, Skills & Experience Required

• Bachelor's degree or relevant management experience
• Ability to work a varied and flexible schedule
• Ability to prioritize work and promptly follow directions
• Excellent English communication (verbal / written) and interpersonal skills
• Strong analytical skills to gather and summarize data for reports
• Currently holds, or is able to obtain, all applicable licenses or badges as required by governing authorities to operate a commercial vehicle, including a valid driver's license
• Must be willing to take a physical and pass as a certified Interstate driver as part of the selection process as required by airport, federal DOT and/or state regulations

Any disclosed pay range is based on a consideration of neutral factors and criteria such as required qualifications, experience, education, skill, training, certifications, seniority, etc. The Parking Spot reserves the right to offer the selected candidate or applicant a salary at an appropriate level to be set and determined by the employer that is commensurate with the applicant’s qualifications, experience, education, skill, training, certifications, or seniority.

At The Parking Spot, we don't just accept difference - we celebrate and seek it.

We believe a diverse, inclusive, and equitable company is one where all employees, partners, and customers are welcome, supported, and valued. As a company in the travel industry, we witness the power of bringing individuals from different backgrounds and communities together. We treat all others with dignity and respect and stand firmly against racism and discrimination in any form. We intentionally develop diverse teams and relationships to ensure all voices are heard and to foster equal opportunity for all. We are committed to listening, learning, and growing because we know that our work is never done.