General Manager

America's Pizza Company, LLC; Odessa (TX); On-site; USD 70,000 - 90,000; Full time

Job summary

America's Pizza Company, LLC in Odessa, TX is seeking a Restaurant General Manager to oversee daily restaurant operations, including sales, inventory and labor controls, quality service and sanitation. You will lead associates, ensure guest satisfaction, and drive financial outcomes consistent with brand standards.

You will recruit and develop staff, manage performance, and ensure compliance with company policies while maintaining a safe and engaging dining environment for guests.

Qualifications

• Has a minimum of two years in a leadership role in the restaurant, hospitality or retail industry, with responsibility for both financial outcomes and direct reports.
• High School Diploma or equivalent.
• Experience in recruiting, interviewing, hiring and conducting performance appraisals for associates.

Responsibilities

• Achieve financial commitments and guest satisfaction goals.
• Maintain a high energy attitude to motivate associates and satisfy guest needs.
• Ensure food, beverage and service quality meet or exceed standards.
• Recruit, interview, hire and conduct performance appraisals for associates.
• Develop and succession planning for associates.
• Provide disciplinary action for associates when applicable.
• Ensure reports, cash handling, inventories and compliance with policies.
• Provide strategic guidance for development and improvement of restaurant operations.
• Maintain a safe working and customer experience environment.

Skills

Problem solving

Judgment

Time management

Team leadership

Communication

Detail orientation

Change management

Microsoft Office

Safety awareness

Education

High School Diploma

Job description

Summary: The Restaurant General Manager has overall responsibility for the day to day operations of the assigned restaurant, including: sales building, inventory and labor controls, quality of product and service and sanitation. The Restaurant General Manager directs all activities related to the associates, ensuring their ability to perform as a team and achieve the goals for the restaurant and the brand.

Competencies

• Complex problem-solving skills
• Sound judgment and decision making
• Time and Financial Resource Management
• Ability to lead with respect and integrity
• Detail-oriented and organized
• The ability to lead a team and function within a team
• Strong interpersonal and communication skills, both verbal and written
• Maintaining a high performance and accountable culture
• Ability to motivate and empower a team to deliver the best
• Possess strong change management skills
• Self-driven and flexible
• Microsoft Office Suite proficiency
  
  

Essential Job Functions

• Ensure restaurant achieves both financial commitments and guest satisfaction goals.
• Maintain a high energy attitude to motivate associates and satisfy guest needs.
• Ensures food, beverage and service quality meet or exceed standards.
• Recruit, interview, hire and conduct performance appraisals for associates.
• Responsible for development and succession planning for associates.
• Provide disciplinary action for associates and terminations, when applicable.
• Ensure direct reports perform all assigned job duties in a prompt and accurate manner.
• Ensures preparation and submission of all required paperwork, all cash handling procedures are followed, restaurant assets are maintained and controlled, inventories of food/beverage and small wares are controlled, compliance with all local, state and federal laws, as well as compliance with all company policies.
• Analyzes systems, procedures and business trends, provides strategic guidance for development and improvement of all restaurant operations.
• Ensures a safe working and customer experience environment by facilitating safe working behaviors for all associates.
• Other duties, as needed.
  
  

General Conditions And Physical Demands

• 50+ hours per week (days and hours dependent on business needs, therefore flexibility is required to address urgent matters, as needed)
• Lift, move or carry up to 75 pounds
• Bend or twist body, keep and regain balance, kneel, crouch, stoop and crawl.
• Repetitive motions, use of hands to handle, control and feel objects or tools, frequent time standing and walking
  
  

Travel

• Occasional travel for off-site meetings
  
  

Required Education And Experience

• High School Diploma or equivalent
• Has a minimum of two (2) years in a leadership role in the restaurant, hospitality or retail industry, with responsibility for both financial outcomes and direct reports.
  
  

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required for this job. Duties, responsibilities and activities may change, with or without notice.