General Manager

Hunter Super Techs - TurnPoint; Alpine (TX); On-site; USD 60,000 - 90,000; Full time

Job summary

Hunter Super Techs - TurnPoint is seeking a Restaurant General Manager to oversee day-to-day operations, drive sales, manage inventory and labor, and ensure product quality and sanitation.

You will lead a team to deliver exceptional guest experiences, recruit and coach staff, and ensure cash handling, compliance, and safe operations while achieving financial targets.

Qualifications

• Leadership and team management experience in hospitality or retail.
• Strong financial and budgeting responsibility.
• Excellent communication and issue-resolution skills.
• Ability to implement and manage change while maintaining service quality.

Responsibilities

• Achieve financial commitments and guest satisfaction goals.
• Recruit, interview, hire, and conduct performance appraisals for associates.
• Develop and implement succession planning for associates.
• Provide disciplinary action when applicable and manage terminations.
• Ensure cash handling, inventory, and assets are controlled and compliant with policies.
• Analyze systems and business trends to guide improvements in operations.
• Maintain a safe working and customer experience environment.

Skills

Leadership

Team management

Financial management

Problem solving

Communication

Change management

Self-driven

Time management

Education

High School Diploma or equivalent

Job description

Summary: The Restaurant General Manager has overall responsibility for the day to day operations of the assigned restaurant, including: sales building, inventory and labor controls, quality of product and service and sanitation. The Restaurant General Manager directs all activities related to the associates, ensuring their ability to perform as a team and achieve the goals for the restaurant and the brand.Competencies:Complex problem-solving skillsSound judgment and decision makingTime and Financial Resource ManagementAbility to lead with respect and integrityDetail-oriented and organizedThe ability to lead a team and function within a teamStrong interpersonal and communication skills, both verbal and writtenMaintaining a high performance and accountable cultureAbility to motivate and empower a team to deliver the bestPossess strong change management skillsSelf-driven and flexibleMicrosoft Office Suite proficiencyEssential Job Functions:Ensure restaurant achieves both financial commitments and guest satisfaction goals.Maintain a high energy attitude to motivate associates and satisfy guest needs.Ensures food, beverage and service quality meet or exceed standards.Recruit, interview, hire and conduct performance appraisals for associates.Responsible for development and succession planning for associates.Provide disciplinary action for associates and terminations, when applicable.Ensure direct reports perform all assigned job duties in a prompt and accurate manner.Ensures preparation and submission of all required paperwork, all cash handling procedures are followed, restaurant assets are maintained and controlled, inventories of food/beverage and small wares are controlled, compliance with all local, state and federal laws, as well as compliance with all company policies.Analyzes systems, procedures and business trends, provides strategic guidance for development and improvement of all restaurant operations.Ensures a safe working and customer experience environment by facilitating safe working behaviors for all associates.Other duties, as needed.General Conditions and Physical Demands:50+ hours per week (days and hours dependent on business needs, therefore flexibility is required to address urgent matters, as needed)Lift, move or carry up to 75 poundsBend or twist body, keep and regain balance, kneel, crouch, stoop and crawl.Repetitive motions, use of hands to handle, control and feel objects or tools, frequent time standing and walkingTravelOccasional travel for off-site meetingsRequired Education and ExperienceHigh School Diploma or equivalentHas a minimum of two (2) years in a leadership role in the restaurant, hospitality or retail industry, with responsibility for both financial outcomes and direct reports.Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required for this job. Duties, responsibilities and activities may change, with or without notice.