General Manager

Industry; New York (NY); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Studio performance bonuses and sales commissions

Complimentary Pilates classes

Studio discounts

Opportunities for advancement

Job summary

Join Club Pilates as a General Manager in Staten Island! You will lead daily operations, drive sales, and create a vibrant community for fitness enthusiasts. This is an exciting opportunity for someone with strong leadership skills and a passion for health and wellness, overseeing a dedicated team while achieving sales targets.

Qualifications

• 2+ years of sales or fitness studio management experience.
• Strong interpersonal and communication skills.
• Ability to work flexible hours, including some evenings and weekends.

Responsibilities

• Oversee all aspects of daily studio management.
• Meet and exceed monthly sales goals for memberships.
• Recruit, train, and manage the front desk staff.

Skills

Sales Management

Team Leadership

Customer Engagement

Marketing

Interpersonal Skills

Job description

About Us
Club Pilates is the leading boutique Pilates franchise in the world, with over 800 studios in operation and more opening each month. At Club Pilates Staten Island, we are passionate about delivering life-changing fitness experiences through Reformer-based group classes that are fun, safe, and effective. Our studio fosters a community of wellness, empowerment, and results.

Position Overview
We are seeking a driven, dynamic, and fitness-focused General Manager to lead the daily operations of our Staten Island studio. This role is perfect for someone who thrives in a fast-paced, sales-driven environment, is passionate about helping others, and has strong leadership abilities.

What You'll Be Doing

• Lead Studio Operations: Oversee all aspects of daily studio management, including staffing, member services, scheduling, and facility upkeep.
• Drive Sales Performance: Meet and exceed monthly sales goals for memberships, retail, and private training. Implement creative strategies to grow membership and retention.
• Team Leadership: Recruit, train, coach, and manage front desk staff and support the instructor team to ensure a high-performing studio environment.
• Customer Engagement: Deliver exceptional service to all members and guests. Maintain high levels of member satisfaction, drive renewals, and manage feedback or concerns effectively.
• Marketing & Outreach: Plan and execute local events, promotions, and partnerships to build community awareness and drive studio traffic.

What Were Looking For

• 2+ years of sales or fitness studio management experience
• Proven track record in driving revenue and achieving KPIs
• Strong interpersonal and communication skills with a customer-first mindset
• Highly organized with excellent problem-solving skills
• Ability to work flexible hours, including some evenings and weekends
• Passion for health, fitness, and the Pilates lifestyle (no Pilates experience necessary, but a bonus!)
• Base Salary: $45,000-$60,000, depending on experience
• Studio performance bonuses and sales commissions
• Complimentary Pilates classes and studio discounts
• Opportunities for advancement within the fastest-growing Pilates brand
• Supportive, energetic team environment with a focus on career development

Ready to Lead with Purpose?
If you're passionate about fitness, love working with people, and want to play a pivotal role in growing an inspiring wellness community, we want to hear from you!

Apply today to become the heartbeat of Club Pilates Staten Island.