General Manager

Riser Fitness; Milpitas (CA); On-site; USD 69,000 - 71,000; Full time

Benefits offered by this job

Health Benefits

Free Pilates classes

Monthly performance bonus

Unlimited growth potential

Job summary

Riser Fitness is seeking a General Manager for our Milpitas, CA studio to lead sales, drive membership growth, and oversee instructors. This full-time role hires and trains Sales Associates, manages four revenue streams, and ensures top-tier member service in a fast-paced environment.

You will rely on strong communication, organizational skills, and proficiency with Studio software to optimize studio performance and community engagement. Health benefits and growth opportunities available.

Qualifications

• 2+ years of retail/service sales or fitness sales experience.
• Ability to generate personal sales and train Sales Associates.
• Manage revenue streams: memberships, retail, private training, teacher training.
• Fluent English with excellent communication and strong interpersonal skills.

Responsibilities

• Lead generation and Grass Roots Marketing.
• Schedule prospects into Intro classes and close memberships.
• Sell memberships and manage studio retail inventory.
• Train and supervise Sales Associates; hire/manage instructors.
• Use ClubReady for revenue and attendance reports; monitor instructor evaluations.
• Maintain studio cleanliness and organization; enforce policies.
• Schedule networking events and studio promotions; drive marketing campaigns.

Skills

Sales experience

Leadership

Communication

Interpersonal skills

Data management

Organizational skills

Computer proficiency

Tools

ClubReady

Job description

Be a part of the growing boutique fitness industry and join our Studio Team! Interact directly with members and prospective members and help them on their fitness journey while you connect and contribute to our studio community in this fun, high-energy and service-focused environment! With over 80 locations, Riser Fitness is one of the nation's largest multi-unit developers of the Club Pilates franchise system as well as one of the longest operating franchisees in the country.

POSITION:

The General Manager will oversee all studio functions from sales to instructors. They will lead all sales efforts; drive membership growth and endeavor to prevent member attrition. The General Manager will hire, train and manage Sales Associates within their studio.

The General Manager will utilize discretion and independent judgment in managing the studio and directing the work of employees. Position Type: Full Time

REQUIREMENTS:

• 2+ years of retail/service sales or fitness sales experience.
• Confident in generating personal sales and training Sales Associates in sales
• Ability to manage and drive 4 revenue streams: memberships, retail, private training, and teacher training
• Must be fluent in English and have excellent communication and strong interpersonal skills in person, on the telephone and via email
• Ability to excel in a fast changing, diverse environment.
• Ability to recognize areas of improvement and make changes using good judgement.
• An affinity and passion for fitness.
• Solid writing and grammar skills.
• Highly organized, proficient in data management, ability to prioritize and meet deadlines.
• Professional, punctual, reliable and neat.
• Strong attention to detail and accuracy.
• Trustworthy and ability to handle confidential information.
• Ability to work harmoniously with co-workers, clients and the general public.
• Proficiency with computers and Studio software.

RESPONSIBILITIES:

• Lead generation including Grass Roots Marketing and Networking
• Implement sales process to schedule prospects into Intro classes
• Membership sales
• Ensure that studio retail/products are stocked with accurate inventory counts
• Train and Supervise Sales Associates
• Hire/Manage instructors at the studio
• Proficiency in ClubReady, to include revenue reports, attendance reports, etc.
• Review instructor evaluations and assist in mentorship/disciplinary action as needed
• Independently make decisions related to high level customer service
• Maintain cleanliness and organization of the Pilates Studio
• Enforce Club Pilates policies and procedures
• Ensure all forms, administrative supplies, and studio literature is stocked and visible
• Schedule and participate in networking/community events and studio promotions
• Strategically manage marketing campaigns to generate leads for the studio

BENEFITS AND PERKS:

• $69,000-71,000 salary
• Monthly performance bonus opportunities
• Health Benefits
• Free Pilates classes
• Unlimited growth potential within the company