General Manager

Colliers; New York (NY); On-site; USD 213,000 - 240,000; Full time

Benefits offered by this job

Annual bonus

Job summary

Colliers is seeking a General Manager in New York City to oversee a commercial building portfolio, driving operations, finances, and construction projects. You will coordinate with property management and clients to maximize asset value through proactive, innovative management.

The role requires 10+ years in commercial property management, strong leadership, and excellent client relations. Expect collaboration with ownership, marketing, and leasing teams to achieve business goals.

Qualifications

• Minimum 10+ years in commercial property management.
• Strong customer service skills with internal and external partners.
• Ability to manage under pressure with diverse stakeholders.
• Excellent client relations with clients and tenants.
• Strong organizational, time management and project management abilities.
• Solid understanding of financial reports and budget variance.

Responsibilities

• Deliver excellent customer service across all levels and partners.
• Ensure compliance with leases, regulations, and management contracts.
• Develop relationships with clients, tenants, vendors, and contractors.
• Oversee annual budget preparation and tenant reconciliations for senior management review.
• Prepare and review monthly/quarterly ownership reports.
• Understand and monitor property financial performance against goals.
• Review contracts, invoices, and rent up schedules.
• Supervise and develop the property management team.
• Manage tenant improvements and capital projects.

Skills

Property management

Budgeting & forecasting

Project management

Tenant relations

Contract & vendor management

Communication & leadership

Education

BA/BS Degree or equivalent

Tools

MS Office

Excel

Job description

Make your next move an expert one. At Colliers it’s not our success that sets us apart, it’s how we achieve it. Our people are passionate, take ownership and always do what’s right for our clients, people and communities. Why Colliers? Our enterprising environment needs your expertise to facilitate Colliers’ continued growth as an industry leader. Our nimble, decentralized culture can provide you with a wealth of opportunities to learn about our business and quickly gain experience to accelerate your career.

About you As General Manager, you will oversee and manage all aspects of a commercial building portfolio, including operations, financial activities and construction and project management. In collaboration with property management and our client, the General Manager’s goal is to enhance long-term asset value through proactive and innovative management.

Responsibilities include capital planning and project management, technical advisory services, assessing building operations, ensuring repair and maintenance programs are effective and actively managing operations staff development.

Responsibilities

• Deliver excellent customer service at all levels of organization and with all external partners.
• Ensure compliance with tenant leases, regulatory items, and management contract.
• Establish and maintain strong and positive relationships with all clients, property tenants, vendors, and contractors.
• Be responsible for annual budget preparation and tenant reconciliations for review and approval by senior management and ownership.
• Prepare and review monthly and/or quarterly ownership reports.
• Understand the property’s financial performance relative to owner’s goals and objectives.
• Review contracts, invoices and rent up schedules.
• Supervise and develop the property management team/staff.
• Project Management of the tenant improvement construction and capital improvement projects.
• Partner with ownership, marketing and leasing teams to assist in leasing efforts.
• Oversee and participate in the preparation of annual adjustments/reconciliations for portfolio.
• Enhance the property’s value while ensuring the property is competitive in the marketplace.
• Assist Client in developing and implementing master plans and achieving present and future business goals.

What you bring:

• Minimum of 10+ years of progressive experience within commercial property management.
• Provides high degree of professional customer service to both internal and external parties.
• Ability to work well under pressure with strong personalities.
• Excellent client relations skills with both clients and tenants.
• Possess strong organizational, time management and project management skills with a demonstrated ability to work both independently and within a team environment.
• Strong understanding of financial reports, including variance of actual vs. budget numbers.
• Experience and understanding of project management related to tenant improvement and capital expenditure projects Strong understanding of lease agreements and leasing terms.
• Experience managing sites of a historical nature and working with NYC local Laws and commissions in regard to proper compliance is strongly preferred.
• General understanding of building systems (mechanical, electrical, plumbing).
• Commercial real estate accreditation such CPM or RPA a plus.
• Construction and project management experience preferred.
• BA/BS Degree preferred or equivalent work experience is required.
• Advanced skills in Microsoft Office applications (MS Word, Excel, PowerPoint and Outlook).

Benefits

• This position is eligible for an annual bonus, based on company and individual performance.

Location & Salary

• Area/Location Specific: New York City, NY
• Approximate Salary Range for this Role: $212,564 - $240,000

Employment Type

• Applicants must be currently authorized to work in the United States on a full-time basis.
• The employer will not sponsor applicants for work visas.
• Applications will be accepted on an ongoing basis.

Equal Opportunity

Colliers respects diversity and is an equal opportunity employer.

No employee or applicant for employment will be discriminated against on the basis of any actual or perceived membership in any protected category including race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances.

If you are a qualified applicant who requires reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, please contact [e-mail] for assistance.

Make your next move an expert one and join us as we lead the industry into the future.

We are enterprising. Our expert advice to property occupiers, owners and investors leads the industry into the future.

We invest in relationships to create enduring value.

What sets us apart is not what we do, but how we do it.

Our people are passionate, take personal responsibility and always do what’s right for our clients, people and communities.

We attract and develop industry leaders, empowering them to think and act differently to drive exceptional results.

What’s more, our global reach maximizes the potential of property, wherever our clients do business.

At Colliers, we accelerate success.