Assistant General Manager

Genesis Turfgrass LLC.; New York (NY); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Base salary plus bonus potential

Professional dues and education

Comprehensive benefits including group

Job summary

The Heights Casino in Brooklyn Heights, NY, is seeking an Assistant General Manager to lead food and beverage operations and private events. You will oversee Dining Room, Grill Room, Pub Room, Governors’ Room, and club functions, ensuring top-tier service and events execution.

Reporting to the General Manager, you’ll manage staff, mentor teams, control costs, and grow private party business with a focus on guest experience and revenue growth.

Qualifications

• Minimum of three years of F&B management experience in hospitality, preferably a private club.
• Strong communication, leadership, and budgeting skills with ability to supervise staff.
• Willingness to work extended hours during major events and weekends.

Responsibilities

• Direct and manage the F&B program across Dining Room, Grill Room, Pub Room, and private functions.
• Communicate, market, and execute the club’s member events and private events calendar.
• Supervise staff, coordinate with managers, and report to the General Manager.
• Oversee all foodservice operations and ensure exceptional member service.
• Develop and grow private event business and manage associated budgets.

Skills

Food & Beverage Management

Budgeting

Staff Leadership

Event Planning

Education

Hospitality Management Degree

Tools

POS Systems (Jonas)

Microsoft Office (Excel, Word)

Job description

Located in historic Brooklyn Heights, the Club is a block from the world-renowned Promenade and its unparalleled views of lower Manhattan and the New York harbor. Brooklyn Heights is a landmarked neighborhood of 19th century brownstone houses and 20th century apartment buildings. It is known as a friendly walking neighborhood with a strong sense of community and yet is a short subway ride from all Manhattan offers.

The Casino was founded in 1904 as a private, community squash, tennis, and social club. The membership stands at over 500 families. The club has long been identified as a national and New York City squash strong-hold, with facilities which include 6 international singles courts, and 1 hardball doubles court. To accommodate the high demand for junior and adult squash instruction, the club employs 5 full time squash professionals.

The club also features 2 indoor tennis courts on ClassicTurf surfaces where 5 full time tennis professionals teach adults and juniors alike. Additionally, The Casino incorporates a true state-of-the-art fitness center. Food and Beverage facilities include two dining rooms (formal and casual) and a Pub Room. The lower tennis court can be transformed into a accommodating events of up to 400 guests.

Club is open 7 days per week, 11 months per year.

Age of Club:121

Number of Members:500

Average Age of Members:48

Gross Dollar Volume:$5,000,000.00

This club uses CMAA’s General Manager/Chief Operating Officer Concept.

Golf Facilities

Racquet Facilities

• Hard courts

Indoor courts – brand new surfaces

Swimming Facilities

Other Athletic Facilities

6 singles squash courts, 1 doubles squash court, 1 fitness center (2000 sf.)

Dining Facilities

• 1 Member’s Grill that seats 50
• 1 Formal Dining Room that seats 65
• 1 Lounge/Bar that seats 100
• 1 Lounge/Bar that seats 12
• 1 Ballroom that seats 400

The Governors Room/Bar is used for parties up to 100 guests. One of the tennis courts may be utilized as a ballroom and can be used for parties up to 400 guests

Date Posted

9/11/2025

Job Title

Job Description

TheAssistant General Managerwill be responsible for the administration and management for food and beverage operations.

• Direct and manage the F&B program, including the Dining Room, Grill Room, Pub Room, and Governors’ Room (other Clubhouse spaces may also be utilized) and for all Club and private functions held at The Casino.
• Responsible for the communication, creation, marketing, and the execution of the Club’s member events, including events like the Speakers’ Series program and in-house Tournaments.

This position supervises the food and beverage staff, and directs the restaurant manager/supervisor, the front and back of the house (inclusive of the beverage team). The AGM will supervise the Events Coordinator/beverage supervisor and the Communications Manager. The position will report directly to the General Manager.

The AGM works closely with and reports to the General Manager. Responsible for operation of all aspects of the club (and the Annex) in the absence of the General Manager and performs specific tasks as requested by him and the Board of Governors.

The successful candidate will oversee all foodservice to achieve the following:

• Make The Casino restaurant a “hidden gem” and “special treat” so members are proud to invite their guests to dine at The Casino
• Upgrade The Casino dining experience from “club food” to “outstanding restaurant food,” including all aspects of food and beverage service.
• Lead the process to revamp and increase the usage of The Casino for member and non-member private events

Responsibilities include:

• The ability to work “hands on” with staff, and to build, mentor, train, and lead the F&B team.
• Strong administrative and financial management skills are critical in controlling expenses including food, beverage, and labor costs
• Interaction with the membership is both expected and strongly encouraged.
• Outstanding interpersonal skills are required as is a strong moral character.
• Develop and grow the private party business.
• Strong interaction with member and non-member potential private events clients.
• Working with the host and the restaurant manager to execute private events.
• Working with the management staff, Dining & Entertainment committee, the Athletics Directors, and the Communications Manager to create the yearly social calendar of member events, to market, communicate with membership and to execute the events.
• Manage and coordinate the F&B components of the clubhouse events with the tennis, squash, and fitness directors, inclusive of the sports tournaments.

Duties Include:

• Solicit and utilize feedback from membership, and staff about Club food service.
• Attend and participate in Committee Meetings as directed.
• Work with Committees, members, and staff to plan and execute private as well as club events. Strong emphasis on increasing private event business.
• Assist the GM with walkthroughs in Clubhouse and Annex. Assist the GM with implementation of House Rules and Club policies
• Assist the GM to support Maintenance Manager with coordination, planning and execution of summer maintenance projects and capital projects.
• Responsible for the creation of weekly schedules for Clubhouse departments’ staff.
• Responsible for ensuring proper coverage at all times for the House and F&B staff.
• Administrative duties and special projects assigned by the GM and Board.

Responsibilities include:

• The ability to work “hands on” with staff, and to build, mentor, train, and lead the F&B team.
• Strong administrative and financial management skills are critical in controlling expenses including food, beverage, and labor costs
• Interaction with the membership is both expected and strongly encouraged.
• Outstanding interpersonal skills are required as is a strong moral character.
• Develop and grow the private party business.
• Strong interaction with member and non-member potential private events clients.
• Working with the host and the restaurant manager to execute private events.
• Working with the management staff, Dining & Entertainment committee, the Athletics Directors, and the Communications Manager to create the yearly social calendar of member events, to market, communicate with membership and to execute the events.
• Manage and coordinate the F&B components of the clubhouse events with the tennis, squash, and fitness directors, inclusive of the sports tournaments.

Duties Include:

• Solicit and utilize feedback from membership, and staff about Club food service.
• Attend and participate in Committee Meetings as directed.
• Work with Committees, members, and staff to plan and execute private as well as club events. Strong emphasis on increasing private event business.
• Assist the GM with walkthroughs in Clubhouse and Annex. Assist the GM with implementation of House Rules and Club policies
• Assist the GM to support Maintenance Manager with coordination, planning and execution of summer maintenance projects and capital projects.
• Responsible for the creation of weekly schedules for Clubhouse departments’ staff.
• Responsible for ensuring proper coverage at all times for the House and F&B staff.
• Administrative duties and special projects assigned by the GM and Board

Responsibilities include:

• The ability to work “hands on” with staff, and to build, mentor, train, and lead the F&B team.
• Strong administrative and financial management skills are critical in controlling expenses including food, beverage, and labor costs
• Interaction with the membership is both expected and strongly encouraged.
• Outstanding interpersonal skills are required as is a strong moral character.
• Develop and grow the private party business.
• Strong interaction with member and non-member potential private events clients.
• Working with the host and the restaurant manager to execute private events.
• Working with the management staff, Dining & Entertainment committee, the Athletics Directors, and the Communications Manager to create the yearly social calendar of member events, to market, communicate with membership and to execute the events.
• Manage and coordinate the F&B components of the clubhouse events with the tennis, squash, and fitness directors, inclusive of the sports tournaments.

Duties Include:

• Solicit and utilize feedback from membership, and staff about Club food service.
• Attend and participate in Committee Meetings as directed.
• Work with Committees, members, and staff to plan and execute private as well as club events. Strong emphasis on increasing private event business.
• Assist the GM with walkthroughs in Clubhouse and Annex. Assist the GM with implementation of House Rules and Club policies
• Assist the GM to support Maintenance Manager with coordination, planning and execution of summer maintenance projects and capital projects.
• Responsible for the creation of weekly schedules for Clubhouse departments’ staff.
• Responsible for ensuring proper coverage at all times for the House and F&B staff.
• Administrative duties and special projects assigned by the GM and Board

Candidate Qualifications

Qualifications for this position:

• Candidates should have a minimum of three years of F&B management experience in a hospitality property, preferably a private club (country or city).
• The position requires a passionate, energetic, detail-oriented individual with excellent communication and strong computer skills, who is well-groomed, has strong integrity, a great work ethic, and able to lead a team and develop relationship with members.
• Ability to work extended hours during major events, and ability to work weekends.
• Ability to communicate effectively with members, Casino’s governing board, staff, and management.
• Ability to produce, edit and manage the communication vehicles for the membership – newsletter, website, e-mails and other means of mass communication.
• Ability to produce yearly budgets and regular financial reports.
• Ability to manage, train and supervise staff. Must be a visible presence in the Dining Rooms and the Clubhouse.
• The candidate must be strong in member service relations and training skills, and be proficient in Microsoft Word, Outlook, and Excel, Publishing Software (In Design for newsletter), Website Management software and POS (Currently running Jonas software).
• Knowledgeable and experienced in facility repairs and maintenance.
• Beverage experience and strong wine knowledge are required.

Educational Requirements

A hospitality management degree is preferred.

Date Position Available

ASAP

Other Benefits

The Heights Casino will offer an attractive and competitive compensation and benefits package to include:

• A base salary and bonus potential.
• Professional dues and education expenses with emphasis on continuing education.
• Comprehensive benefits including group health, dental, pension plan, life insurance, 401K plan, PTO time and meals while on duty.