General Manager

Le Pain Quotidien; New York (NY); On-site; USD 70,000 - 82,000; Full time

Benefits offered by this job

Real work-life balance - daytime hours

Medical, dental, and vision benefits

PTO starting at 3 weeks

401k with company match

Life insurance

Commuter benefits

Pet insurance

Team member discounts

Job summary

Le Pain Quotidien is seeking a General Manager in New York to lead all restaurant operations, drive guest satisfaction, and deliver strong financial performance. You will recruit and develop a high‑performing team, set standards, and ensure top-notch food quality with a culture of warmth and hospitality.

The role emphasizes a predictable daytime schedule, staff development, and community engagement, with a compensation range of $70,000–$82,000 plus bonus.

Qualifications

• Minimum 2 years of General Manager experience in a restaurant or hospitality concept.
• Strong leadership with energy, empathy, and vision.
• Ability to build culture and connect with guests and community.
• Experience with P&L, forecasting, inventory, and COGs.
• Proficiency in Spanish, French, or Arabic is a plus.

Responsibilities

• Lead all restaurant operations and set the tone for excellence.
• Deliver guest experiences through hospitality and flawless execution.
• Drive sales growth by developing and executing business strategies.
• Optimize labor to balance service and budget goals.
• Recruit, hire, and retain a high-performing Front of House team.
• Develop staff through training and mentorship.
• Oversee food safety protocols and quality standards.
• Manage costs and maximize profitability through COGs and inventory.
• Own financial performance including P&L, forecasting.

Skills

General Manager experience

Leadership

Hospitality

People development

P&L forecasting

Budgeting

Team motivation

Multilingual

Job description

Be home in time for dinner!

At Le Pain Quotidien, we believe exceptional hospitality starts with purpose, in our ingredients, our standards, and how we care for people. When you join LPQ, you become part of a 35-year-old beloved brand built on warmth, community, and connection.

From the bread we bake to the experiences we create, we take pride in doing things the right way, every day. Regular guests become familiar faces, teammates support one another, and every shift feels purposeful.

We also offer something different from many restaurant environments: a more predictable schedule, a sustainable pace, and the ability to build a career without sacrificing your life outside of work.

As part of Convive Brands, you’ll have opportunities to grow your career across a portfolio of restaurant concepts, including California Pizza Kitchen and Little Beet.

At LPQ, you’re not just joining a restaurant, you’re joining a place where you can develop your skills and career, take pride in your work, and be part of building a strong community.

About the Role:

As General Manager, you’ll be the driving force behind the restaurant’s success, leading both the guest experience and the team that makes it possible. In this role, you’ll oversee all aspects of daily operations, ensuring seamless service, financial health, and an energized, motivated staff. From hiring and developing a high-performing team to maintaining top-notch food and service standards, you’ll have the opportunity to shape a restaurant culture that keeps both employees and guests coming back. This role is perfect for a leader who thrives in a fast-paced environment, loves hospitality, and is eager to make a tangible impact every day.

You will:

• Lead every aspect of restaurant operations, setting the tone for excellence and consistency.
• Deliver exceptional guest experiences through flawless execution and genuine hospitality.
• Drive sales growth by developing and executing innovative business strategies.
• Optimize labor deployment to balance great service with budget goals.
• Guide and inspire the Front of House team, ensuring seamless opening, mid-shift, and closing execution.
• Champion a culture of cleanliness, organization, and operational excellence.
• Build a winning team by recruiting, interviewing, hiring, and retaining top talent.
• Develop people through hands-on training, coaching, and mentorship.
• Safeguard quality by overseeing all food safety protocols and checklists.
• Control costs and maximize profitability by managing food costs, troubleshooting challenges, and streamlining processes.
• Take ownership of financial performance, including P&L management, forecasting, COGs, and inventory control.

You have:

• Minimum 2 years of General Manager experience in a comparable restaurant or hospitality concept
• A passion for hospitality and a proven ability to lead a team with energy, empathy, and vision
• Talent for building culture - creating an environment where team members feel valued, motivated, and inspired to deliver results every day
• An ability to forge meaningful connections, both inside the restaurant with your team and the guests, and out in the community to boost brand presence and drive sales
• Strong operational instincts and a track record of driving results while maintaining high standards in service, food quality, and guest satisfaction.
• A strategic thinker who can balance the day-to-day with long-term goals, empowering your team to grow and thrive
• Previous experience with P&L, forecasting, inventory, and COGs
• Proficiency in Spanish, French, and/or Arabic a plus
• Must be able to stand for prolonged periods
• Must be able to lift and carry items weighing up to 50 lbs

The annualized salary range for this position (plus a bonus), is: $70,000-$82,000

Perks and Benefits:

• Real work-life balance - daytime hours
• Medical, dental, and vision benefits
• PTO starting at 3 weeks
• 401k with company match
• Life insurance
• Commuter benefits
• Pet insurance
• Team member discounts at all our brands

Convive Brands is an Equal Opportunity Employer. We do not discriminate in employment on the basis of race, color, religion, sex, gender identity, national origin, political affiliation, sexual orientation, marital status, disability, age, veteran status, or other protected class. Convive Brands celebrates diversity and is committed to creating an inclusive environment for all employees.