General Manager

LPQ USA LLC; New York (NY); On-site; USD 70,000 - 82,000; Full time

Benefits offered by this job

Real work‑life balance - daytime hours

Medical, dental, and vision benefits

PTO starting at 3 weeks

401k with company match

Life insurance

Commuter benefits

Employee discounts at all brands

Job summary

Convive Brands is seeking a General Manager for Le Pain Quotidien in New York, overseeing guest experience and the team that makes it possible. You’ll drive daily operations, ensure top service standards, and maintain financial health in a fast‑paced hospitality environment.

The role emphasizes building a strong team culture, managing P&L, forecasting, inventory, and cost controls while delivering memorable guest experiences and steady business growth.

Qualifications

• Minimum 2 years of General Manager experience in a comparable restaurant or hospitality concept.
• Passion for hospitality and ability to lead a team with energy, empathy and vision.
• Talent for building culture and motivating staff to deliver results.
• Experience with P&L, forecasting, inventory and COGs.
• Proficiency in Spanish, French, and/or Arabic is a plus.

Responsibilities

• Lead every aspect of restaurant operations, setting the tone for excellence and consistency.
• Deliver exceptional guest experiences through flawless execution and genuine hospitality.
• Drive sales growth by developing and executing innovative business strategies.
• Optimize labor deployment to balance great service with budget goals.
• Guide and inspire the Front of House team across opening, mid‑shift and closing.

Skills

General management

Hospitality leadership

Team leadership

Customer service

P&L budgeting

Job description

Be home in time for dinner! At Le Pain Quotidien, we believe exceptional hospitality starts with purpose, in our ingredients, our standards, and how we care for people. When you join LPQ, you become part of a 35-year-old beloved brand built on warmth, community, and connection. From the bread we bake to the experiences we create, we take pride in doing things the right way, every day. Regular guests become familiar faces, teammates support one another, and every shift feels purposeful. We also offer something different from many restaurant environments: a more predictable schedule, a sustainable pace, and the ability to build a career without sacrificing your life outside of work. As part of Convive Brands, you’ll have opportunities to grow your career across a portfolio of restaurant concepts, including California Pizza Kitchen and Little Beet. At LPQ, you’re not just joining a restaurant, you’re joining a place where you can develop your skills and career, take pride in your work, and be part of building a strong community.

About the Role

As General Manager, you’ll be the driving force behind the restaurant’s success, leading both the guest experience and the team that makes it possible. In this role, you’ll oversee all aspects of daily operations, ensuring seamless service, financial health, and an energized, motivated staff. From hiring and developing a high‑performing team to maintaining top‑notch food and service standards, you’ll have the opportunity to shape a restaurant culture that keeps both employees and guests coming back. This role is perfect for a leader who thrives in a fast‑paced environment, loves hospitality, and is eager to make a tangible impact every day.

Responsibilities

• Lead every aspect of restaurant operations, setting the tone for excellence and consistency.
• Deliver exceptional guest experiences through flawless execution and genuine hospitality.
• Drive sales growth by developing and executing innovative business strategies.
• Optimize labor deployment to balance great service with budget goals.
• Guide and inspire the Front of House team, ensuring seamless opening, mid‑shift, and closing execution.
• Champion a culture of cleanliness, organization, and operational excellence.
• Build a winning team by recruiting, interviewing, hiring, and retaining top talent.
• Develop people through hands‑on training, coaching, and mentorship.
• Safeguard quality by overseeing all food safety protocols and checklists.
• Control costs and maximize profitability by managing food costs, troubleshooting challenges, and streamlining processes.
• Take ownership of financial performance, including P&L management, forecasting, COGs, and inventory control.

Qualifications and Experience

• Minimum 2 years of General Manager experience in a comparable restaurant or hospitality concept
• A passion for hospitality and a proven ability to lead a team with energy, empathy, and vision
• Talent for building culture - creating an environment where team members feel valued, motivated, and inspired to deliver results every day
• An ability to forge meaningful connections, both inside the restaurant with your team and the guests, and out in the community to boost brand presence and drive sales
• Strong operational instincts and a track record of driving results while maintaining high standards in service, food quality, and guest satisfaction.
• A strategic thinker who can balance the day‑to‑day with long‑term goals, empowering your team to grow and thrive
• Previous experience with P&L, forecasting, inventory, and COGs
• Proficiency in Spanish, French, and/or Arabic a plus
• Must be able to stand for prolonged periods
• Must be able to lift and carry items weighing up to 50 lbs

Salary

The annualized salary range for this position (plus a bonus), is: $70,000-$82,000

Perks and Benefits

• Real work‑life balance - daytime hours
• Medical, dental, and vision benefits
• PTO starting at 3 weeks
• 401k with company match
• Life insurance
• Commuter benefits
• Pet insurance
• Team member discounts at all our brands

Equal Opportunity Employer

Convive Brands is an Equal Opportunity Employer. We do not discriminate in employment on the basis of race, color, religion, sex, gender identity, national origin, political affiliation, sexual orientation, marital status, disability, age, veteran status, or other protected class. Convive Brands celebrates diversity and is committed to creating an inclusive environment for all employees.

Le Pain Quotidien means the daily bread. And to us, that means everything. It’s much more than mere sustenance; it’s a way of life. As our loaves emerge from the ovens, warm and fragrant, friends gather around our communal tables to share in the time‑honored tradition of breaking bread. The hum of conversation fills the air, jam is passed around the table, and, ever so gracefully, time slows. Convive Brands is a New York‑based hospitality group that builds and operates high‑quality restaurant brands. Convive operates 60+ restaurants nationwide across three concepts: Le Pain Quotidien, Little Beet, and LittleBeetTable. As a patient, long‑term investor‑operator, it aims to build significant enterprise value through both organic growth and acquisition.