General Manager

Succotash National Harbor; National Harbor (MD); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Competitive salary with promotion opportunities

Generous Paid Time Off

Achievable bonus program up to 10%

Medical, Dental, and Vision insurance

Continuing education opportunities

Reimbursement for advanced hospitality certifications

Job summary

Succotash National Harbor is seeking an Assistant General Manager (AGM) to lead daily restaurant operations, support staff development, and ensure exceptional guest experiences. The role involves financial management, compliance with safety regulations, and fostering a positive workplace culture. This position offers a competitive salary, generous paid time off, and opportunities for career advancement in the hospitality industry.

Qualifications

• Hands-on leader thriving in fast-paced environments.
• Experience in hospitality and restaurant operations.

Responsibilities

• Oversee daily service operations and ensure compliance with regulations.
• Support recruitment, onboarding, and training of staff.
• Ensure memorable guest experiences and manage guest concerns.
• Monitor operational metrics and assist with financial performance.

Skills

Leadership

Financial management

Customer service

Staff development

Operations management

Job description

Assistant General Manager

Succotash – National Harbor

Whether you're interested in being part of an exciting restaurant launch or joining a well‑established, high‑volume operation, KNEAD Hospitality + Design offers opportunities to grow your hospitality career in a dynamic, chef‑driven environment.

Succotash at National Harbor is a vibrant Southern‑inspired restaurant known for its bold flavors, warm hospitality, and lively dining experience. As an Assistant General Manager, you will play a key leadership role in daily restaurant operations, supporting the General Manager in delivering exceptional guest experiences while building and developing a high‑performing team.

Our growing portfolio of concepts includes:

• SUCCOTASH – Southern Inspired (multiple locations)
• MI VIDA – Modern Mexican
• BISTRO DU JOUR – French Bistro
• THE GRILL – Classic Steakhouse
• GATSBY – Re‑imagined American Diner
• Beresovsky’s Deli – New York‑Style Deli
• Tu Taco, Lil’ Succotash, and Kneadza Pizza – Quick‑serve concepts

With continued expansion planned, we are always seeking hospitality leaders ready to grow with us.

Position Overview

The Assistant General Manager (AGM) supports all aspects of restaurant operations, including service leadership, staff development, financial performance, and guest satisfaction. This role requires a hands‑on leader who thrives in a fast‑paced environment and is passionate about hospitality.

The AGM works closely with the General Manager and culinary leadership to ensure the restaurant operates efficiently while maintaining the high standards that define the Succotash brand.

Key Responsibilities – Leadership & Team Development

• Support recruitment, onboarding, training, and development of front‑of‑house staff
• Lead pre‑shift meetings and coach team members to deliver exceptional hospitality
• Foster a positive, accountable, and inclusive workplace culture
• Assist with performance evaluations and ongoing staff development

Guest Experience

• Ensure every guest receives attentive, memorable service
• Resolve guest concerns professionally and proactively
• Maintain Succotash’s reputation for warm Southern hospitality and exceptional dining experiences

Operations Management

• Oversee daily service operations, including dining room flow, reservations, and service standards
• Ensure compliance with health, safety, and sanitation regulations
• Support inventory management, ordering, and cost control initiatives
• Assist in maintaining cleanliness, organization, and operational efficiency throughout the restaurant

Financial Performance

• Support the General Manager in achieving revenue goals and managing labor costs
• Monitor operational metrics and assist with scheduling and staffing levels
• Contribute to strategies that drive sales and maximize profitability

What We Offer

We believe our team members deserve meaningful support and benefits, including:

• Competitive salary with opportunities for promotion and career development
• Generous Paid Time Off
• Achievable bonus program of up to 10% of annual salary
• Medical, Dental, and Vision insurance
• Continuing education opportunities
• Reimbursement for advanced hospitality certifications (upon approval)

Join Our Team

If you are a passionate hospitality professional who thrives in a high‑energy environment and enjoys leading teams to deliver exceptional guest experiences, we encourage you to apply.

At KNEAD Hospitality + Design, we believe great restaurants are built by great people. We look forward to connecting with you.