Assistant General Manager

KNEAD Hospitality + Design, LLC; Maryland; On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Competitive salary

Generous Paid Time Off

Bonus program up to 10%

Medical, Dental, Vision insurance

Continuing education opportunities

Certification reimbursement

Job summary

Succotash - National Harbor, part of KNEAD Hospitality + Design, LLC, is seeking an Assistant General Manager to lead daily restaurant operations and guest experiences. You will support the General Manager with staff development and ensure high hospitality standards in a fast-paced setting.

The AGM role requires hands-on leadership, strong financial acumen, and the ability to drive revenue while managing labor and service quality across the team.

Qualifications

• Experience leading front-of-house teams in a high-volume restaurant.
• Proven ability to develop staff and maintain service standards.
• Strong communication and guest-relations skills.
• Hands-on leader who thrives in fast-paced environments.

Responsibilities

• Lead recruitment, onboarding, training, and development of front-of-house staff.
• Coach team during pre-shift meetings to deliver exceptional hospitality.
• Foster a positive, inclusive culture with accountability.
• Assist with performance evaluations and ongoing staff development.
• Oversee dining room flow, reservations, and service standards.
• Ensure health, safety, and sanitation compliance.
• Support inventory management, ordering and cost control.
• Help maintain cleanliness, organization and operational efficiency.
• Support General Manager in achieving revenue goals and labor costs.

Skills

Recruitment

Onboarding

Staff Training

Team Leadership

Guest Service

Performance Coaching

Job description

Assistant General Manager

Succotash - National Harbor

Whether you're interested in being part of an exciting restaurant launch or joining a well-established, high-volume operation, KNEAD Hospitality + Design offers opportunities to grow your hospitality career in a dynamic, chef-driven environment.

Succotash at National Harbor is a vibrant Southern-inspired restaurant known for its bold flavors, warm hospitality, and lively dining experience. As an Assistant General Manager, you will play a key leadership role in daily restaurant operations, supporting the General Manager in delivering exceptional guest experiences while building and developing a high-performing team.

Our growing portfolio of concepts includes:

• SUCCOTASH - Southern Inspired (multiple locations)
• MI VIDA - Modern Mexican
• BISTRO DU JOUR - French Bistro
• THE GRILL - Classic Steakhouse
• GATSBY - Re-imagined American Diner
• Beresovsky's - New York-Style Deli
• Tu Taco, Lil' Succotash, and Kneadza Pizza - Quick-serve concepts

With continued expansion planned, we are always seeking hospitality leaders ready to grow with us.

Position Overview

The Assistant General Manager (AGM) supports all aspects of restaurant operations, including service leadership, staff development, financial performance, and guest satisfaction. This role requires a hands-on leader who thrives in a fast-paced environment and is passionate about hospitality.

The AGM works closely with the General Manager and culinary leadership to ensure the restaurant operates efficiently while maintaining the high standards that define the Succotash brand.

Key Responsibilities Leadership & Team Development

• Support recruitment, onboarding, training, and development of front-of-house staff
• Lead pre-shift meetings and coach team members to deliver exceptional hospitality
• Foster a positive, accountable, and inclusive workplace culture
• Assist with performance evaluations and ongoing staff development

Guest Experience

• Ensure every guest receives attentive, memorable service
• Resolve guest concerns professionally and proactively
• Maintain Succotash's reputation for warm Southern hospitality and exceptional dining experiences

Operations Management

• Oversee daily service operations, including dining room flow, reservations, and service standards
• Ensure compliance with health, safety, and sanitation regulations
• Support inventory management, ordering, and cost control initiatives
• Assist in maintaining cleanliness, organization, and operational efficiency throughout the restaurant

Financial Performance

• Support the General Manager in achieving revenue goals and managing labor costs
• Monitor operational metrics and assist with scheduling and staffing levels
• Contribute to strategies that drive sales and maximize profitability

What We Offer

We believe our team members deserve meaningful support and benefits, including:

• Competitive salary with opportunities for promotion and career development
• Generous Paid Time Off
• Achievable bonus program of up to 10% of annual salary
• Medical, Dental, and Vision insurance
• Continuing education opportunities
• Reimbursement for advanced hospitality certifications (upon approval)

At KNEAD Hospitality + Design, we believe great restaurants are built by great people. We look forward to connecting with you.

I certify that all information provided on this application is true and complete to the best of my knowledge. I understand that any false or misleading statements may result in disqualification from employment or termination if hired.