General Manager

Noble 33; Miami, Northern (FL, KY); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Dental insurance

Health insurance

Life insurance

Vision insurance

Paid Time Off

Job summary

Noble 33 is opening Toca Madera – Miami and seeks a General Manager to lead the new restaurant's operations and financial performance. You will oversee both front and back of house, ensure compliance, and guide a large hourly team to deliver exceptional hospitality.

The role requires strong leadership, operational acumen, and a proactive mindset to uphold brand standards and guest experience. Collaboration with the Director of Operations is essential to strategic growth and excellence.

Qualifications

• 5+ years of experience in restaurant operations.
• Strong knowledge of front and back of house operations, inventory, and food safety.
• Flexible schedule including evenings, weekends, and holidays.
• Organized, self-motivated, and detail-oriented with proactive mindset.
• Leadership, coaching, and team-building abilities.
• Understanding of cost and labor systems for profitability.
• Excellent communication and leadership skills.
• Bachelor's degree in business management or related field.
• Experience conducting performance evaluations.
• Experience hiring, training, and mentoring a diverse large hourly FOH staff.

Responsibilities

• Lead operations and culinary teams.
• Ensure venue management processes and compliance with regs.
• Train and oversee venue managers.
• Manage OpenTable/Reservation systems.
• Handle maintenance issues promptly.
• Uphold service standards with hospitality focus.
• Oversee guest experience and staff relations.
• Ensure menu/beverage presentation integrity.
• Contribute to service standards and guest relations.
• Oversee inventory and pars; P&L reporting.
• Ensure brand standards and mint condition.
• Participate in weekly Marketing & BD meetings.
• Staff recruitment, training, and performance reviews.
• Ensure tips distribution among staff.

Skills

Leadership

Operations

Hospitality

HR & Training

Hiring & Mentoring

Cost & Labor

Communication

Problem Solving

Strategic Planning

Performance Evaluations

Education

Bachelor's degree

Job description

We’re thrilled to announce the upcoming opening of Toca Madera – Miami, the newest addition to the Noble 33 family. As we prepare to grow our award-winning, elevated dining experience in Florida, we’re looking for passionate, hospitality-driven individuals to join our opening team and help us create unforgettable guest experiences.

Noble 33 is a hospitality and lifestyle company with an ever-evolving lineup of unique, social dining restaurants stateside and abroad, Noble 33 leads the management and continued expansion of iconic brands Toca Madera and Casa Madera, while also developing brand new concepts that will further expand the boundaries of high-energy fine-dining. Future targets for new locations include West Hollywood, Toronto, Las Vegas, Chicago, Miami, New York, and Dubai.

This position is also responsible for the restaurant and outlets' entire operation and financial performance. The General Manager must communicate information effectively to staff and the Director of Operations.

Duties & Functions

• Staff and Lead Operations & Culinary Team
• Ensure all processes for venue management are in place and executed on daily basis
• Ensure venue is always up to code with State & Federal regulatory bodies
• Ensure all venue managers are appropriately trained and up to date with current procedures
• Complete all administrative duties as outline and assigned by Director of Operations
• Ensure OpenTable/Reservation Systems are properly setup and running at all times
• All Maintenance issues reported and handled in timely manner
• Ensure all service standards are maintained with hospitality focus
• Ensure all guests are attended to and treated with utmost respect by all departments
• Ensure all food menu items are presented consistently, accurately, and with integrity
• Ensure all beverage menu items are presented consistently, accurately, and with integrity
• Assist in developing new ideas for service standards, food & beverage menu items, as well as guest relations.
• Ensure venue is always up to Brand Standards and in "Mint Condition".
• Participate in all weekly Marketing & Business Development meetings.
• Ensure proper pars and inventory management systems are in place, keep active/running total/par
• P & L Responsibility and Reporting.
• Ensure Tips are properly handled and distributed by staff and management.

Specific Job Knowledge & Skills

• 5+ years of experience.
• Strong knowledge of front and back of house operations including food, beverages, staff supervision, inventory, and food safety.
• Must be available to work a flexible schedule to include evenings, weekend shifts, and holidays.
• Must be organized, self-motivated, and proactive with a strong attention to detail
• Strong hospitality foundation, ability to coach, build a team, problem solve, and leadership skills required
• Strong understanding of cost and labor systems that lead to restaurant profitability.
• Strong communication and leadership skills.
• Bachelor's degree (or equivalent) in business management or related field.
• Experience in conducting performance evaluations.
• Working knowledge of human-resources processes.
• Experience hiring, training, and mentoring a diverse large hourly FOH staff.
• Proven ability to work well under pressure and adapt quickly to change.
• A positive and self-motivated disposition with a commitment to excellence and team success.

Physical Abilities

• Move, lift, carry, push, pull, and place objects weighing less than or equal to 45 pounds without assistance.
• Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity.
• Stand, sit, or walk for an extended period of time or for an entire work shift.
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping.

Benefits

• Dental insurance
• Health insurance
• Life insurance
• Vision insurance
• Paid Time Off

We offer opportunities for growth and development. We pride ourselves on our fast-paced culture supported by leaders who propel you to your full potential.

Compensation: To be discussed