General Manager

FusionSite; Memphis (TN); On-site; USD 100,000 - 200,000; Full time

Job summary

FusionSite is seeking a General Manager/Market Leader to oversee operations in Memphis, TN. The ideal candidate will have extensive leadership experience, excellent customer service skills, and a strong background in financial management. Joining a rapidly growing company, you will lead a diverse team to achieve strategic goals and enhance service delivery.

Benefits

Medical Insurance

Vision Insurance

401(k)

Paid Maternity Leave

Tuition Assistance

Disability Insurance

Qualifications

• Proven ability to lead and manage diverse teams.
• Experience in financial data interpretation.
• Strong skills in operations and service management.

Responsibilities

• Oversees P&L and sets performance standards.
• Develops and maintains client relationships.
• Conducts staff communications and project monitoring.

Skills

Leadership

Customer Service

Interpersonal Skills

Financial Management

Bilingual Proficiency

Education

Bachelor's Degree in Business Administration or a related field

8+ years of general manager experience

5+ years of people management

Job description

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FusionSite Services is looking for an ambitious and experienced leader in the transportation and waste management industry to join our rapidly growing organization! The General Manager/Market Leader, will direct, and supervise the team and operations, ensuring delivery of quality customer service and achievement of sales/productivity goals.

Duties/Responsibilities:

• Responsible for overall P&L of assigned location/business unit.
• Collaborates with others to set performance standards. Standards may be based on financial and operational goals and required compliance with internal, local, state, and federal policies, procedures, and regulations.
• Measures productivity by analyzing customer feedback, performance data, financial data, and activity reports.
• Monitors any construction or renovation projects to ensure plan requirements and applicable health, safety, and legal standards are met.
• Determine pricing, timing, and number of sales promotions, and products to be sold in partnership with others.
• Reviews and approves unit’s operation manual, practices, and policies.
• Oversees the inventory, including final purchases, shipping, and receiving functions.
• Determines labor needs to meet operations goals.
• Reviews and approves budget and expenditures for business unit.
• Conducts regular staff communications to ensure that goals and objectives are clearly communicated with unit team; provides guidance and leadership to enable team members to meet these goals and objectives.
• Coordinates with other support departments such as human resources, finance, operations, and risk to ensure successful and safe operations.
• Prepares, negotiates, analyzes, and reviews contracts for equipment, supplies, materials, services, and products.
• Maintains and develops positive relationships with existing and prospective clients, demonstrating excellent customer service and setting an example for other staff.
• Participates in community activities to promote the organization and to build goodwill, and oversees major events as needed.
• Performs other related duties as required.

Supervisory Responsibilities:

• Leads a team of approximately 80 multi-discipline team members including transportation, facility management, maintenance, sales and support service functions across a multi-site organization.
• Hires and ensures new team members are appropriately trained.
• Reviews / oversees the schedules, training, and work of staff ensuring safety & deliverables are met.
• Conducts performance evaluations that are timely and constructive, providing recommendations for promotion and salary adjustment, as appropriate.
• Handles discipline and termination of employees, as needed and in accordance with company policy.

Skills/Abilities:

• Excellent leadership and managerial skills.
• Excellent sales, customer service, and interpersonal skills.
• Excellent verbal and written communication skills.
• Extensive knowledge of operations and service management.
• Ability to interpret financial data to set operations & sales goals.
• Bilingual proficiency, reading and writing, in English and Spanish, preferred.

Education and Experience:

• 8+ years of general manager experience required.
• 5+ years of people management required.
• Demonstrated financial management experience.
• PTO
• Medical
• Vision
• Basic Life and AD&D (company paid)
• Voluntary Life and AD&D
• Short-Term Disability
• Long-Term Disability
• Critical Illness
• 401(k)

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. All external applicants must be legally eligible to immediately work in the country of hire without current or future sponsorship. If you require an accommodation under the Americans with Disabilities Act, Section 503 of the Rehabilitation Act or similar law in order to apply for employment, please contact our Talent Acquisition Team.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management, Manufacturing, and Production

• Industries

  Air, Water, and Waste Program Management, Truck Transportation, and Environmental Services

Referrals increase your chances of interviewing at FusionSite by 2x

Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

Paid maternity leave

Tuition assistance

Disability insurance

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