General Manager

Make Golf Your Career; McDonald (PA); On-site; USD 85,000 - 130,000; Full time

Benefits offered by this job

Competitive compensation

Flexible scheduling

Direct interaction with ownership

Job summary

Fort Cherry Golf Club in Western Pennsylvania seeks an experienced General Manager to lead day-to-day operations across golf, pro shop, food and beverage, outings and events. The role requires hands-on leadership, a strong on-site presence and a commitment to service excellence.

You'll supervise staff, manage seasonal workflows, monitor financial performance and maintain strong relationships with members and outside partners, while ensuring a welcoming, well-run golf experience.

Qualifications

• Experience leading golf or hospitality operations with P&L responsibility.
• Strong leadership and team-management capabilities.
• Ability to oversee multiple departments and seasonal operations.
• Excellent communication and customer-service focus.

Responsibilities

• Provide overall leadership and oversight of daily club operations, with a strong on-site presence.
• Oversee pro shop and golf operations, including tee-sheet management, pace of play, customer service, cart operations and daily procedures.
• Lead, schedule and support full-time, part-time and seasonal employees; establish expectations and promote accountability and dependable service.
• Oversee golf outings, leagues, tournaments and special events, including planning, coordination and day-of execution.
• Oversee food and beverage operations and work with staff to maintain quality, cleanliness, inventory controls and appropriate service standards.
• Monitor revenues, expenses, purchasing, inventory and other operating results; identify opportunities to improve profitability and efficiency.
• Work with ownership on pricing, promotions, policies, staffing needs, capital needs and longer-term planning.
• Maintain strong relationships with members, daily-fee golfers, leagues, outing customers, vendors and community partners.
• Ensure club policies and applicable requirements related to food, alcohol, safety and golf operations are followed.
• Help market and promote Fort Cherry Golf Club, outings, events, leagues, merchandise and food-and-beverage offerings.
• Resolve customer and operational issues promptly, professionally and fairly.

Skills

Leadership

Management

Customer service

Operations

Communication

Organizational skills

Golf operations knowledge

POS systems

Golf-management software

Microsoft Office

Education

PGA membership or certification (welcome but not required)

Tools

Point-of-sale systems

Golf-management software

Microsoft Office

Job description

Overview

Fort Cherry Golf Club is seeking an experienced, dependable and hands-on General Manager to lead the day-to-day operations of the club. The General Manager will provide overall leadership for golf operations, the pro shop, food and beverage, outings and events, staffing, customer service and the financial performance of the club.

This is a highly visible leadership role for someone who is comfortable being involved in daily operations, supporting employees, interacting with golfers and outing coordinators, and ensuring Fort Cherry continues to provide a welcoming, well-run golf experience.

Experience Required

Preferred Qualifications

• Prior management or leadership experience in golf, hospitality, recreation, food and beverage, events or a related customer-service business.
• Golf course or club-management experience is strongly preferred.
• Demonstrated ability to lead employees, manage multiple departments and handle a busy seasonal operation.
• Strong organizational, communication, customer-service and problem-solving skills.
• Comfort with point-of-sale systems, tee-sheet/golf-management software, Microsoft Office and basic financial reporting.
• Ability to work a flexible schedule during the golf season, including some weekends, holidays and special events as needed.
• PGA membership or certification is welcome but is not required.

Essential Responsibilities

What You'll Do

• Provide overall leadership and oversight of daily club operations, with a strong on-site presence.
• Oversee pro shop and golf operations, including tee-sheet management, pace of play, customer service, cart operations and daily procedures.
• Lead, schedule and support full-time, part-time and seasonal employees; establish expectations and promote accountability and dependable service.
• Oversee golf outings, leagues, tournaments and special events, including planning, coordination and day-of execution.
• Oversee food and beverage operations and work with staff to maintain quality, cleanliness, inventory controls and appropriate service standards.
• Monitor revenues, expenses, purchasing, inventory and other operating results; identify opportunities to improve profitability and efficiency.
• Work with ownership on pricing, promotions, policies, staffing needs, capital needs and longer-term planning.
• Maintain strong relationships with members, daily-fee golfers, leagues, outing customers, vendors and community partners.
• Ensure club policies and applicable requirements related to food, alcohol, safety and golf operations are followed.
• Help market and promote Fort Cherry Golf Club, outings, events, leagues, merchandise and food-and-beverage offerings.
• Resolve customer and operational issues promptly, professionally and fairly.

Benefits

What We Offer

• A key leadership role at an established Western Pennsylvania golf course.
• Competitive compensation based on experience and qualifications.
• Flexible scheduling, recognizing the seasonal nature of golf operations.
• The opportunity to work directly with ownership and have a meaningful impact on club operations and future growth.