General Manager

Residence Inn by Marriott Cincinnati Northeast/Mason; Mason (OH); On-site; USD 50,000 - 70,000; Full time

Job summary

Residence Inn by Marriott Cincinnati Northeast/Mason is seeking a motivated individual to lead hotel operations. The successful candidate will manage operations while ensuring the retention and development of employees, maximizing profits, and exceeding guest expectations.

Key responsibilities include overseeing financial performance, developing marketing strategies, and maintaining strong guest relations. Candidates should have yield management experience, excellent communication skills, and a commitment to quality.

Qualifications

• Experience in yield management is preferred.
• A successful sales background is beneficial.
• Must possess excellent communication and problem-solving skills.

Responsibilities

• Manage overall hotel operations and maintain quality standards.
• Deliver results aligned with hotel objectives and guest satisfaction.
• Maximize room revenues through strategic marketing plans.

Skills

Yield management

Sales background

Communication skills

Problem-solving skills

PC skills

Job description

The Keystone Hotels Group is seeking a highly motivated individual preferably with hotel experience to lead our Residence Inn Cincinnati Northeast/Mason location.

Responsibilities

• Manage the hotel's overall operation, maintaining established cost and quality standards, maximizing profits, developing and retaining employees and exceeding guest expectations.
• Consistently deliver results that contribute to the mission and overall success of the hotel by accomplishing performance objectives focused on business revenues, guest and associate satisfaction, effectiveness and efficiencies.
• Create and maintain a quality product and foster strong guest/associate relations.
• Maximize room revenues by anticipating and planning for market shifts; develop and monitor strategic marketing prospects, implement and monitor annual business and marketing plans, and participate in appropriate national marketing efforts.
• Establish and maintain a proactive human resources function ensuring employee motivation, training and development, wage/benefit administration, and compliance with policies, procedures and labor regulations.

Qualifications & Skills

• Yield management experience preferred.
• Successful sales background a plus.
• Excellent communication, problem solving and PC skills.
• Commitment to creating and maintaining a quality product and guest/associate relations.

Salary based on experience.