General Manager

BELFOR Property Restoration; Maryland; On-site; USD 120,000 - 180,000; Full time

Job summary

BELFOR Property Restoration in Maryland seeks an experienced General Manager to oversee all office functions, lead a multi-disciplinary team, and drive profitability while maintaining compliance with regulations. You will report results upward and develop strategies to grow client relationships in the local market.

The role demands strong leadership, talent development, and hands-on coordination of finance, operations, and marketing activities.

Qualifications

• Experience leading an office with P&L responsibility.
• Ability to ensure regulatory compliance at federal, state, and local levels.
• Proven track record in talent recruitment and staff development.
• Strong leadership and cross-functional team management.

Responsibilities

• Hire and recruit talent.
• Manage office P&L and budgets.
• Ensure compliance with federal, state and local regulations.
• Lead and supervise estimators, project managers, administrators, asset managers, and sales & marketing efforts.
• Oversee daily activities and coordinate team performance.
• Attend marketing events to generate leads and maintain visibility with clients.
• Follow up on customer complaints and resolve issues.
• Report results to regional manager and corporate leadership.

Skills

Talent acquisition

Financial management

Regulatory compliance

Staff development

Leadership

Client relationships

Operations coordination

Team communication

Job description

Job Description

Qualified candidates will be able to perform at the highest standard to support BELFOR goals, ensure compliance with all regulatory agencies, Supervise, Coordinate, Lead, and control all departments in the office and to focus on increasing owner's equity through the efforts of personnel. General Managers will manage all facets of the office and personnel, report results upwardly, identify areas of concerns and implement solutions in compliance with BELFOR standards. General Manager is expected to maintain relationships with existing clients, while growing the business as needs are identified.

Requirements

• Hire and Recruit Talent
• Manage financial components including P&L and Budgets of office
• Ensure Compliance with Federal, State and Local regulations
• Ensure staff members are properly trained in BELFOR practices and protocols, and develop career path to maintain retention of team members
• Work independently and meet managerial goals.
• Communicate professionally with coworkers, customers and vendors.
• Organize daily activities of self and others and to work as a team played.
• Be a leader and lead the team to established goals.
• Supervise the work of Estimators, Project managers, Administrators, Asset manager, and Sales and Marketing efforts.
• Monitor work flow and systems for the most effective completion of tasks.
• Attend marketing events to be visible to potential leads and customers.
• Inspect at random projects to confirm quality control.
• Follow up on customer complaints and determine issues for resolution.
• Insure other duties are performed as mandated by regional manager, safety manager, and corporate executive team.

Company Description

BELFOR Property Restoration is the North American leader in integrated disaster recovery and property restoration services. With more than 100 full-service offices in the U.S., we are geographically positioned to respond to almost any disaster – large or small - coast to coast. A proven track record of superior response and unmatched resources has made BELFOR the contractor of choice for damages caused by fire, water, wind or other catastrophes.