General Manager

Main & Vine Hospitality Management Group; Lexington (KY); On-site; USD 65,000 - 70,000; Full time

Job summary

Main & Vine Hospitality Management Group in Lexington, Kentucky is seeking a General Manager to oversee all hotel departments, including Front Office, Housekeeping, Food and Beverage, Banquets, Sales & Marketing, and Engineering, ensuring exceptional guest experiences and financial accuracy.

The GM will lead budgeting, forecasting, staffing, and training; drive profitability while maintaining service standards, and collaborate with department managers to implement operational procedures and

Qualifications

• Strong verbal and written communication skills.
• Significant attention to detail.
• Complete understanding of profitability and budget goals.
• Computer skills required - experience with hotel information systems required.

Responsibilities

• Meet or exceed the hotel's financial budget and guest service goals.
• Develop managers personally and professionally.
• Establish consistent operating procedures and ensure they are followed.
• Motivate hotel staff to maintain a productive, positive and safe work environment; ensure compliance with Fire Department Safety codes and OSHA guidelines.
• Schedule hotel staff to meet guest needs while respecting labor budgets.
• Oversee Human Resources and accounting functions, including monthly forecasting and budgeting.
• Assist in developing the annual marketing plan and budget to increase occupancy and revenue.
• Participate in weekly revenue management and sales strategy calls.
• Ensure staff are trained to standards and can operate each department's functions.
• Conduct daily stand-up meetings with management/staff to ensure communication.
• Ensure cleanliness and condition meet hotel standards and inspections are carried out.
• Ensure accurate inventory for housekeeping and front office amenities and supplies.
• Collaborate with engineering to maintain equipment and preventative maintenance.
• Stay informed about competition, local events, and hospitality trends.
• Maintain a flexible schedule to cover shifts and staff shortages.
• Review status of assignments and follow-up actions with managers.

Skills

Communication

Attention to detail

Budgeting

Hotel IT systems

Education

College degree in hospitality or related field

Tools

Hotel information systems

Job description

Job Description

The General Manager is responsible for the successful operation and administration of all hotel departments, including Front Office, Housekeeping, Food and Beverage, Banquets, Sales & Marketing, and Engineering. The General Manager is responsible for the overall guest experience and financial accuracy of the Hotel to include supervision, training, coaching, motivation, and policy implementation. The General Manager must ensure an awareness of all departments throughout the Hotel; ensuring a consistent focus on providing exceptional guest experience while maximizing department profitability at the same time.

FLSA Status

Exempt

Job Responsibilities

• Work collaboratively with managers and supervisors to meet or exceed the hotel's financial budget and guest service goals


• Work closely with managers and supervisors to develop them both personally and professionally


• Establish consistent operating procedures and ensure they are followed


• Motivate the hotel staff to maintain a productive, positive and safe work environment. Ensure that all employees consistently comply with all Fire Department Safety codes and OSHA guidelines


• Responsible for the appropriate scheduling of hotel staff to ensure guest needs while ensuring labor budgets are withheld


• Responsible for all property based Human Resources and accounting functions, including monthly forecasting and reporting, cash flow and annual budget writing


• Assist in the development of the annual marketing plan & budget by developing strategies to increase occupancy and revenue


• Participate in weekly revenue management and sales strategies calls


• Ensure the operations staff, supervisors and management are properly trained to standards and able to carry out the operations of each function of their department


• Conduct daily stand-up meetings with management/staff to ensure employees are informed


• Ensure that cleanliness and conditions of each area meet designated hotel standards and the appropriate inspections are carried out on a consistent basis


• Ensure that an accurate inventory is completed for housekeeping and front office amenities and supplies, standard guest room items, linen, food and beverage items, etc


• Work with engineering to ensure that all equipment within the guest rooms and all operational departments within the hotel are functioning properly and are part of an effective preventative maintenance program


• Keep abreast of the competition, local events, and hospitality trends


• Maintain a flexible schedule that can work any shift and assist with staff coverage in the instance of call-offs


• Review status of assignments and any follow-up action with manager and/or on-coming shift supervisor

Job Qualifications

• College degree and five years of related experience in hotel operations


• Strong verbal and written communication skills


• Significant attention to detail


• Complete understanding of profitability and budget goals


• Computer skills required - experience with hotel information systems required

Physical Requirements

• Standing/walking for extended periods


• Working in fast-paced environments

Equal Opportunity Employment Statement

The Company is an equal opportunity employer and complies with the Americans with Disabilities Act (ADA). We will provide reasonable accommodation for qualified individuals with disabilities during the application and employment process.

About Main & Vine (Lexington, Ky)

Based in Lexington, Kentucky, Main & Vine Hospitality Management Group partners with hotel and restaurant owners who value relationships as much as results. Named for the hotel situated between Main and Vine Streets, where our founder's career began, our company is defined by a personal connection to place. We pair this perspective with a hands-on approach and a century of shared expertise, delivering the practical systems and leadership necessary for owners, teams, and properties to reach their full potential.

Starting Salary Ranging Between $65000 and $70000.

Source: Main & Vine