Restaurant General Manager — National BBQ Chain
The General Manager leads all aspects of daily operations at a high-volume, full-service restaurant, delivering exceptional food, service, and hospitality while building a strong team and driving profitability.
- Deliver a consistently exceptional guest experience and address guest concerns with professionalism and urgency.
- Maintain brand standards for food quality, hospitality, cleanliness, safety, and restaurant appearance.
- Implement company policies, procedures, and operational programs consistently.
- Manage labor, inventory, food costs, and other controllable expenses to support restaurant profitability.
- Communicate performance results, staffing needs, priorities, and action plans to the Area Director.
- Ensure compliance with food safety requirements, workplace regulations, and company procedures.
Required Skills and Experience
- At least three years of General Manager experience in a high-volume, Full-service restaurant.
- Proven ability to lead, motivate, develop, and hold teams accountable.
- Strong organizational, time-management, and problem-solving skills.
- Solid financial-management skills, including an understanding of restaurant costs and profitability.
- Ability to read and interpret safety guidelines, operating instructions, maintenance procedures, and company policies.
- Ability to prepare reports, schedules, business correspondence, and operational action plans.
- Clear, confident communication skills when working with guests, team members, leadership, and groups.