General Manager

Freddy’s Frozen Custard & Steakburgers; Georgia; On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Bonus plan

Unlimited PTO

Health insurance reimbursement

Dental insurance

Professional development opportunities

Job summary

Workstream is seeking an Operating Partner for their location in Kingsland, Georgia. In this full-time role, you will manage restaurant operations to ensure guest satisfaction and financial growth. You'll have the opportunity to lead a team, implement marketing strategies, and develop staff. The ideal candidate has 3-5 years of restaurant management experience, strong leadership qualities, and the ability to maintain high guest service standards. Competitive salary ranges from $50,000 to $70,000 annually, along with comprehensive benefits including health and dental insurance.

Qualifications

• 3 to 5 years of Restaurant Management or related experience.
• Excellent communication skills, both written and verbal.
• Flexible schedule, including nights and weekends.

Responsibilities

• Manage restaurant operations for guest satisfaction and profitability.
• Recruit, hire, train, and supervise team members.
• Ensure compliance with operational standards and guest safety.

Skills

Guest service skills

Analytical skills

Time management

Organizational skills

Education

High school or equivalent

Tools

Restaurant operating system

Job description

Operating Partner

At KMG, our Operating Partners aren't just General Managers; they're partners in our business. If you are seeking the opportunity to profit from your hard work and thrive in a growing company, we have the career opportunity for you!

Salary Range: $50,000.00 - $70,000.00 per year.

Benefits

• Bonus plan – Profit‑sharing plan and period performance bonuses
• Unlimited PTO on an honor system
• Health insurance reimbursement plan
• Dental insurance
• Life insurance
• Professional development and upward growth opportunities

Candidate Profile

• Passionate about developing future leaders.
• Leads by example with high integrity.
• Accountability‑driven.
• Thinkers who are creative and solution‑focused.
• Empathetic with high emotional intelligence.

Job Purpose

The purpose of the Operating Partner position is to manage KMG restaurant operations toward total guest satisfaction, sales growth, efficiency, and maximum profitability. The OP oversees all restaurant operations in the assigned location.

Essential Functions

1. Financial Performance and Operations
   • Provide input and recommendations to the ADO for annual forecast and business plan.
   • Recommends and implements approved Local Store Marketing programs.
   • Manage key financial measures, ensuring compliance, inventory control, and quality standards.
2. Team Member Relations and Supervision
   • Recruit, hire, train, and promote qualified team members.
   • Develop, coach, and discipline direct reports.
   • Maintain KMG’s culture at all staff levels.
   • Conduct regular performance reviews and manage staff satisfaction and turnover.
   • Ensure compliance with employment policies.
3. Guest Service and Quality
   • Ensure consistent guest satisfaction ratings at or above Freddy’s national average.
   • Address and resolve all guest concerns promptly.
   • Adhere to all Freddy’s operational requirements.
   • Meet safety and health code requirements.
4. Other Responsibilities
   • Implement required training programs and LTOs.
   • Attend approved KMG management meetings.
   • Maintain inventory counts, deposits, payroll reporting, and paperwork.
   • Ensure operational facilities and equipment meet standards.

Measurable Goals

Performance goals are set at the start of each fiscal year and reviewed semi‑annually in performance discussions with the Area Director of Operations or Director of Operations.

Qualifications and Requirements

• Three to five years of Restaurant Management or related experience.
• Excellent written and verbal communication skills.
• Strong guest service skills and ability to build relationships.
• Analytical ability to read sales analysis, P&L, invoices, and procedure manuals.
• Proficiency in basic arithmetic and financial calculations.
• Time‑management and prioritization skills.
• Flexible schedule, including mornings, evenings, nights, weekends, and holidays.
• Strong attention to detail and organizational skills.
• Computer proficiency, including store operating system.
• Ability to maintain confidentiality.
• Must pass a background check per KMG standards.
• Minimum availability of 50 hours per week, including all shifts and weekends.

Physical Demands and Work Environment

• Regular talking, hearing, standing, bending, kneeling, climbing stairs, and walking.
• Lifts up to 50 pounds occasionally.
• Requires close, distance, peripheral, and depth vision.
• Work environment: well‑lit, heated or air‑conditioned indoor setting with occasional outdoor exposure and high noise.
• May involve travel by airline.
• Ability to stand for long periods and adapt to temperature changes.

Licenses and Certification

• Valid driver’s license and acceptable driving record.
• Current food service certificates as required by state law and KMG procedures.
• Manager certification per KMG procedures.

Job Type

Full-time

Benefits

• Dental insurance
• Employee discount
• Health insurance
• Paid time off

Restaurant Type

• Quick service & fast food restaurant

Weekly Day/Shift Range

• All Operating Partners must have open availability to meet business needs; limited availability will not be accepted.

Education

• High school or equivalent (Preferred)

Experience

• Restaurant management: 3 years (Required)

License/Certification

• Driver's License
• ServSafe Certified

Work Location

One location.

THE FREDDY’S WAY

Enjoying great food without a long wait doesn’t mean your meal has to be cooked before you order it. From steakburgers to sundaes, Freddy’s makes food fresh after you ask for it because that’s the kind of quality you deserve. Take a moment to catch up with friends and family; it’s almost time to eat.