General Manager

Papa John's - Serazen; Kentucky; On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Paid Time Off

Medical Insurance

Dental Insurance

Vision Insurance

Employee discount

Job summary

Papa John's is seeking a General Manager to oversee all operations in the Greater Dayton Metropolitan Area. You will lead a busy restaurant team, ensure quality products, and drive customer satisfaction while managing costs and staffing.

The role offers opportunities to influence growth across a thriving market with 27 stores in the region. Responsibilities include staffing, training, performance reviews, local marketing, and adherence to safety standards to sustain high service levels and

Qualifications

• Experience in leading a restaurant or similar operation.
• Proven ability to train and develop staff.
• Strong focus on customer satisfaction and service quality.

Responsibilities

• Ensure quality standards and customer satisfaction across shifts.
• Recruit, orient, and coach team members; conduct performance reviews as needed.
• Drive sales and profit by meeting goals and controlling costs; execute local marketing.

Skills

Team leadership

Staff training

Customer service

Sales management

Budget control

Inventory system

Tools

Inventory system

Job description

Are you ready to lead a dynamic team in one of the fastest-growing franchise markets? We’re seeking talented General Managers to oversee all aspects of our Papa John’s operations, in the Greater Dayton Metropolitan Area.

Our Ohio market is our busiest market! With 27 stores already in place, this is an opportunity to make a significant impact on an already thriving market. As part of a company committed to operational excellence and a people-focused approach, you’ll play a crucial role in driving success and fostering a positive work environment.

Join our team and be a key player in our franchise’s growth journey. With a total of 70 Papa John’s locations and growing across three markets, the possibilities are endless.

What makes you a crust above the rest:

Ensuring Quality Products and Customer Satisfaction:

• Build a system of quality with team members to meet Papa John’s standards.
• Respond promptly and professionally to customer concerns and feedback.
• Train and promote quality standards to team members using available tools.

Team Management and Development:

• Recruit customer-focused team members and maintain adequate staffing levels.
• Orient, train, and coach team members to exceed customer expectations.
• Conduct performance reviews, document issues, and take disciplinary action as needed.

Sales and Profit Management:

• Manage sales goals by providing friendly customer service and training on products.
• Execute local restaurant marketing to increase sales and community presence.
• Manage profit goals by controlling food, labor, and other costs within budget.

Inventory and Asset Management:

• Plan and manage inventory levels using the restaurant’s inventory system.
• Ensure the restaurant is clean, fully equipped, and meets safety standards.
• Oversee maintenance and repairs to equipment, as well as safety and security measures.

Tasty Benefits:

• Paid Time Off
• Medical Insurance
• Dental Insurance
• Vision Insurance
• Employee discount

We use eVerify to confirm U.S. Employment eligibility.

Compensation: Competitive salary