General Manager

Papa John's - Serazen; Henderson (NC); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Paid Time Off

Medical Insurance

Dental Insurance

Vision Insurance

401K

Employee discount

Job summary

Papa John’s is seeking a General Manager in North Carolina to lead day-to-day operations, drive sales, and foster a positive team culture. You’ll ensure quality, manage staffing, and uphold brand standards across multiple locations within the state.

Join a fast-growing franchise and play a pivotal role in delivering excellent guest experiences, optimizing profitability, and supporting ongoing expansion in a dynamic market.

Qualifications

• Leading and developing high-performing teams.
• Delivering exceptional guest experiences.
• Maintaining brand standards and quality control.

Responsibilities

• Lead restaurant operations to meet Papa John’s standards and policies.
• Recruit, train, and coach staff to deliver outstanding service.
• Drive sales and manage costs to hit profit targets.
• Oversee inventory, safety, and maintenance to ensure readiness.

Skills

Team leadership

Customer service

Operations management

Training

Performance reviews

Hiring

Job description

Are you ready to lead a dynamic team in one of the fastest-growing franchise markets? We’re seeking talented General Managers to oversee our Papa John’s operations. We have locations across the state of North Carolina and are expanding! Don’t miss out on this exciting opportunity!

With 25 stores already in place, this is an opportunity to make a significant impact on a market with locations in every corner of the state. As part of a company committed to operational excellence and a people-focused approach, you’ll play a crucial role in driving success and fostering a positive work environment.

Join our team and be a key player in our franchise’s growth journey. With a total of 70 Papa John’s locations and growing across three markets, the possibilities are endless.

What makes you a crust above the rest:

Ensuring Quality Products and Customer Satisfaction:

• Build a system of quality with team members to meet Papa John’s standards.
• Respond promptly and professionally to customer concerns and feedback.
• Train and promote quality standards to team members using available tools.

Team Management and Development:

• Recruit customer-focused team members and maintain adequate staffing levels.
• Orient, train, and coach team members to exceed customer expectations.
• Conduct performance reviews, document issues, and take disciplinary action as needed.

Sales and Profit Management:

• Manage sales goals by providing friendly customer service and training on products.
• Execute local restaurant marketing to increase sales and community presence.
• Manage profit goals by controlling food, labor, and other costs within budget.

Inventory and Asset Management:

• Plan and manage inventory levels using the restaurant’s inventory system.
• Ensure the restaurant is clean, fully equipped, and meets safety standards.
• Oversee maintenance and repairs to equipment, as well as safety and security measures.

Tasty Benefits:

• Paid Time Off
• Medical Insurance
• Dental Insurance
• Vision Insurance
• 401K
• Employee discount
  

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