General Manager

Upland Brewing Company; Indianapolis (IN); On-site; USD 90,000 - 130,000; Full time

Job summary

Upland Brewing Company in Indianapolis, IN is seeking an experienced General Manager to lead operations at our College/Broadripple location. You will oversee daily activities, manage staff, and drive sales growth while ensuring outstanding customer service.

The ideal candidate has a Bachelor's degree in business administration and proven leadership experience across HR, finance, marketing, and sales. This role is on-site with flexibility for evenings and weekends to meet business needs.

Qualifications

• Bachelor’s degree in Business Administration, Management, or related field preferred.
• Proven experience as a General Manager or in a similar leadership role.
• Strong understanding of HR, finance, marketing, and sales.
• Excellent leadership, communication, and interpersonal skills.
• Ability to analyze data and make informed decisions.
• Proficient in MS Office and business management software.
• Ability to work in a fast-paced environment and manage multiple priorities.

Responsibilities

• Oversee daily operations to ensure efficiency and quality standards.
• Lead, motivate, and develop a high-performing team to achieve business goals.
• Manage budgeting, forecasting, and financial performance to maximize profitability.
• Drive sales and marketing initiatives to increase customer base and revenue.
• Ensure compliance with health, safety, and regulatory requirements.
• Handle customer inquiries, feedback, and resolve issues promptly.
• Collaborate with senior management to develop and execute strategic plans.
• Monitor inventory levels and coordinate with suppliers as needed.
• Prepare regular reports on operational performance and business metrics.

Skills

Leadership

Communication

Interpersonal skills

Data analysis

Decision making

Time management

Education

Bachelor's degree in Business Administration/Management

Tools

MS Office

Business management software

Job description

Job Overview

We are seeking an experienced and dynamic General Manager to lead our operations at our College/Broadripple location in Indianapolis, IN. The ideal candidate will be responsible for overseeing daily business activities, managing staff, driving sales growth, and ensuring excellent customer service. This role requires strong leadership skills, strategic thinking, and the ability to foster a positive work environment.

Key Responsibilities

• Oversee daily operations to ensure efficiency and quality standards are met.
• Lead, motivate, and develop a high-performing team to achieve business goals.
• Manage budgeting, forecasting, and financial performance to maximize profitability.
• Implement and maintain company policies, procedures, and standards.
• Drive sales and marketing initiatives to increase customer base and revenue.
• Ensure compliance with health, safety, and regulatory requirements.
• Handle customer inquiries, feedback, and resolve issues promptly.
• Collaborate with senior management to develop and execute strategic plans.
• Monitor inventory levels and coordinate with suppliers as needed.
• Prepare regular reports on operational performance and business metrics.

Qualifications

• Bachelor’s degree in Business Administration, Management, or related field preferred.
• Proven experience as a General Manager or in a similar leadership role.
• Strong understanding of business functions such as HR, finance, marketing, and sales.
• Excellent leadership, communication, and interpersonal skills.
• Ability to analyze data and make informed decisions.
• Proficient in MS Office and business management software.
• Ability to work in a fast-paced environment and manage multiple priorities.

This position is based at our location in College/Broadripple, Indianapolis, IN. The General Manager will work on-site and may be required to work flexible hours, including evenings and weekends, to meet business needs.