General Manager

Jared Jewelers; Hurst (TX); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Medical Insurance

401(k)

Paid Time Off

Paid Holidays

Tuition Reimbursement

Training & Career Development

Incentive Trips

Job summary

Jared Jewelers in the United States seeks a General Manager to own the total store experience, balancing luxury service with operational excellence and strategic leadership. You will drive performance, develop talent, and create a destination shopping experience that reflects Jared’s elevated brand standards.

The role emphasizes clienteling, personalized selling, and coaching a diverse team to deliver exceptional experiences while maintaining profitability and visual standards.

Qualifications

• 3+ years retail sales experience, or 2+ years sales with 1+ year of management experience.
• Retail jewelry experience preferred.
• Proven ability to lead a team to results through coaching, accountability, and execution.
• Strong communication, leadership, analytical, and organizational skills.

Responsibilities

• Own total store performance including sales, profitability, operations, and customer experience.
• Lead a culture centered on luxury service and client relations.
• Set expectations for appointment culture, clienteling, follow-up, and personalized selling experiences.
• Recruit, develop, and retain high-performing talent; coach and develop others.

Skills

Leadership

Communication

Analytical

Organizational

Customer Service

Conflict Resolution

Job description

At Jared, we know that jewelry is more than a ring or pendant no matter how sparkling and brilliant. Which is why we empower every one of our jewelry consultants with the innovation, training and resources to help our customers Celebrate Life and Express Love in new and engaging ways. Jared is part of Signet Jewelers, a purpose-driven company who believes love inspires love. Signet is also “Great Place to Work-Certified”. There are brilliant career paths awaiting you – rewarding opportunities to impact the lives of others and inspire love. Join us!

Title: General Manager

Reports To: District Manager

Overview:

At Jared, we deliver Accessible Luxury. Exceptional Careers.

The General Manager is the architect of the store culture, customer experience, and business performance. This leader owns the total store experience – balancing luxury service, operational excellence, talent development, and strategic business leadership.

The General Manager creates an environment where customers feel celebrated, team members feel inspired, and performance expectations are consistently elevated.

You don’t just lead a store – you build a destination experience powered by people, culture, and meaningful moments.

What You’ll Do:

Drive Business & Operational Excellence

• Own total store performance including sales, profitability, operations, and customer experience
• Analyze trends, identify opportunities, and activate strategies that improve performance
• Protect profitability through payroll, inventory, compliance, and operational discipline
• Ensure consistent execution of visual standards, launches, and promotional priorities

Lead the Total Store Experience

• Create a culture centered around luxury service, relationship-building, and customer confidence
• Ensure every touchpoint reflects Jared’s elevated brand standards
• Set expectations for appointment culture, clienteling, follow-up, and personalized selling experiences
• Inspire high-performance behaviors through floor presence and visible leadership
• Recruit, develop, and retain high-performing talent
• Create a coaching culture rooted in accountability, recognition, and growth
• Develop future leaders through intentional feedback and development planning
• Foster an inclusive, People First environment where diverse perspectives are valued

Activate the Brand Promise

You will help customers

• Celebrate life’s most meaningful moments through exceptional experiences
• Feel confident through expert guidance and relationship-based service
• Build emotional connections through storytelling, personalization, and trust

What You’ll Bring

• 3+ years retail sales experience, or 2+ years sales experience with 1+ year of management experience required
• Specialty retail and/or jewelry experience preferred
• Proven ability to lead a team to results through coaching, accountability, and execution
• Strong communication, leadership, analytical, and organizational skills
• Ability to prioritize, resolve conflict, and drive results in a dynamic environment
• Commitment to operating with professionalism, integrity, and confidentiality where required

Your Work Schedule

Flexible to business needs, including evenings, weekends, and holidays. Typical schedules target five days/40 hours, with additional time during peak seasons.

Why Jared?

• Lead a business centered on meaningful customer experiences
• Build and develop high-performing teams
• Grow your leadership career through training and opportunity
• Be part of a nationally recognized luxury jewelry brand

We Put Our People First

• Medical, dental, vision, and prescription insurance (full-time team members)
• 401(k)
• Paid Time Off (full-time and part-time team members)
• Paid holidays (full-time team members)
• Tuition reimbursement, including DCA courses (based on position)
• Training and career development (Associate Training System, Management Training System, District Manager in Training, and more)
• Incentive trips and contests

Signet Jewelers is an equal opportunity employer committed to promoting diversity of all levels of employees. Please know that while we appreciate every applicant's interest, we can only contact those selected for further consideration.