Assistant General Manager

Jared Jewelers; Hurst (TX); Presencial; USD 60 000 - 75 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical Insurance

Dental Insurance

Vision Insurance

401(k)

Paid Time Off

Paid Holidays

Tuition Reimbursement

Training and Career Development

Incentive Trips

Resumo da oferta

Jared Jewelers in Hurst, TX is seeking an Assistant General Manager to lead daily operations, coach team members, and ensure a luxury-standard customer experience.

You’ll partner with the General Manager to drive performance, develop talent, and maintain operational excellence while delivering memorable service. This role requires flexible scheduling and a client-centric mindset to balance selling with coaching on the floor.

Qualificações

• Proven ability to lead a retail team and meet sales goals.
• Strong communication and coaching skills with a customer-focused mindset.
• Ability to develop talent and maintain a luxury service environment.

Responsabilidades

• Lead daily operations and ensure sales, service, and store standards.
• Coach and develop team members on-floor and in training sessions.
• Drive clienteling, appointments, and relationship-building to boost loyalty.

Conhecimentos

Leadership

Communication

Team coaching

Descrição da oferta de emprego

At Jared, we know that jewelry is more than a ring or pendant no matter how sparkling and brilliant. Which is why we empower every one of our jewelry consultants with the innovation, training and resources to help our customers Celebrate Life and Express Love in new and engaging ways. Jared is part of Signet Jewelers, a purpose-driven company who believes love inspires love. Signet is also “Great Place to Work-Certified”. There are brilliant career paths awaiting you - rewarding opportunities to impact the lives of others and inspire love. Join us!

Reports To: General Manager

Overview:

At Jared, we deliver Accessible Luxury. Exceptional Careers.

The Assistant General Manager is a culture carrier, floor leader, and coach who helps bring the Jared Brand Promise to life through daily execution, team development, and elevated customer experiences.

This role partners closely with the General Manager to lead performance, develop talent, and maintain a luxury-standard environment while creating consistency in selling, service, and operational excellence.

You don’t just help run the business - you help shape the experience customers remember and the team culture that drives results.

What You’ll Do:

Drive Daily Performance & Execution

• Support store performance through daily business rhythms, coaching, and operational consistency
• Reinforce key behaviors tied to conversion, appointments, clienteling, and follow-up
• Partner with leadership to execute visual standards, promotions, and operational prioritiesMaintain inventory, compliance, and security standards

Lead the Customer Experience

• Model elevated service so customer client feels welcomed and guided
• Lead from the floor by coaching in real time and supporting meaningful customer interactions
• Reinforce appointment culture, follow-up behaviors, and relationship-building expectations
• Help create memorable experiences that build trust, loyalty, and confidence
• Resolve customer concerns quickly and within guidelines
• Deliver in-the-moment coaching and recognition that builds confidence and capability
• Support onboarding, training, and development of store team members
• Reinforce accountability, teamwork, and selling excellence

Activate the Brand Promise

You will help customers

• Feel celebrated through elevated service and thoughtful guidance
• Experience confidence through expert support and relationship-based selling
• Connect emotionally to meaningful purchases and milestones

What You’ll Bring

• Ability to deliver sales results and coach other to improve performance
• Strong communication, planning, and team leadership skills
• Professional presence and a positive, team-first approach

Your Work Schedule

Flexible to business needs, including evenings, weekends, and holidays. Typical schedules target five days/40 hours, with additional time during peak seasons.

Why Jared?

• Help shape memorable customer experiences
• Build leadership capability through coaching and development
• Grow your career within a People First culture
• Be part of a team backed by the strength of a national luxury brand

We Put Our People First

• Medical, dental, vision, and prescription insurance (full-time team members)
• 401(k)
• Paid Time Off (full-time and part-time team members)
• Paid holidays (full-time team members)
• Tuition reimbursement, including DCA courses (based on position)
• Training and career development (Associate Training System, Management Training System, District Manager in Training, and more)
• Incentive trips and contests

Signet Jewelers is an equal opportunity employer committed to promoting diversity of all levels of employees. Please know that while we appreciate every applicant's interest, we can only contact those selected for further consideration.