General Manager

Piedmont Airlines, Inc.; Houston City (PA); On-site; USD 62,000 - 74,000; Full time

Benefits offered by this job

Paid training

Holiday pay

401(k)

Vacation

Family travel on AA network

Medical and dental

Job summary

Piedmont Airlines, Inc. is seeking a motivated General Manager for Ground Handling to lead station operations and a diverse team including Shift Managers, Supervisors, and Agents.

The role emphasizes preplanning manpower and equipment, enforcing policy, driving safety and service standards, and reporting performance to the Regional Manager. Strong leadership and airport experience are essential.

Qualifications

• Proven success as a Team Leader with ability to preplan manpower and equipment.
• Bachelor’s degree in Aviation, Business, or related field required.
• Experience in airport operations and ground handling preferred.
• Strong communication and leadership skills; able to coach staff and resolve conflicts.

Responsibilities

• Oversee station labor relations, operations efficiencies, maintenance, facilities, and safety and security.
• Coach and provide career development to the staff.
• Manage staff scheduling, assignments, rotations, breaks, overtime, and coverage for absences.
• Prepare daily/weekly/monthly reports and ensure compliance with policies.

Skills

Team leadership

Manpower planning

Conflict resolution

Staff scheduling

Operations management

Microsoft Office

Education

Bachelor’s Degree in Aviation, Business, or related field

Tools

QIK

Sabre

Job description

We can’t wait to share our passion for aviation with you! Join a team that works hard, cares for each other and offers plenty of opportunities to grow.At Piedmont Airlines, our strength is the way we deliver industry-leading service to our customers and airline partners. To continue our standard of excellence, Piedmont is seeking a motivated, reliable leader to join our team as a General Manager in our Ground Handling Department. The primary responsibility of the position is to manage the operational activities of the station in accordance with established policies and procedures. The General Manager manages a staff with varied duties to include Shift Managers, Supervisors, and Agents. The successful candidate will have proven success as a team leader with the ability to preplan manpower and equipment. This position will report to the Regional Manager, Ground Handling.Essential Duties:Oversee station labor relations, operations efficiencies, maintenance, facilities, and safety and securityKeep company goals and customer expectations in mind when overseeing daily operationsCoach and provide career development to the staffCorrect non-compliant behavior and impose disciplinary action as requiredUnderstand the corporate culture, policies, and goals, and take measures to implement these into daily work routinesManage a staff with varied duties to include Shift Managers, Supervisors, and AgentsAdministrative duties include daily/weekly/monthly reportsResponsible for staff scheduling to include work assignments/rotations, employee breaks, overtime assignment, and back up for absent employeesConduct employee performance reviewsJob Qualifications and Competencies:Proven success as a Team Leader with ability to preplan manpower and equipmentAbility to work independently, set and meet own deadlinesAbility to work well with all levels of management and support staffAble to defuse conflicts among team membersFamiliarity with Microsoft Office SuitePrior experience with internal controls processes for accountable itemsPreferred Qualifications:Two (2) years supervisory experience, in both Operations and Customer CareWorking knowledge of Airport Operations Area environmentExtensive knowledge of QIK, Sabre & Internal Controls Manual (ICM)Bachelor’s Degree in Aviation, Business, or related fieldWork Environment:Standard office environment, use of telephones, computers, and other office equipmentAirport ramp environment, subject to varied weather conditions and elevated noise levelsAll shifts including weekends, nights, holidays and/or irregular shiftsSome travel may be requiredPhysical Requirements:Occasional lifting up to 25 poundsThe above statements provide a brief description of the general nature of work performed and are not intended to be a complete list of responsibilities, duties, and skills required for this position. Duties and expectations are subject to change as needed.Employment is contingent upon a valid driver’s license and clear driving record, 10-year Criminal History Records Check, and drug screen as required. We also require proof of high school or GED completion. Minimum 18 years of age.Benefit package includes paid training, holiday pay, 401(k), vacation, and family travel on the American Airlines network. Medical and dental available.Starting Rate:$62,000.00/Annual Salary - 74,000.00/Annual Salary (Based on locale and experience)Piedmont Airlines, Inc. is committed to recruiting, hiring, training, and making all employment decisions based on business needs and job-related qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, age, disability, veteran status, genetic information, or any other legally protected characteristic.In addition to a competitive salary, we offer bonuses awarded in accordance with company policies and applicable criteria.Job Application Deadline:October 22, 2026Please note that job postings expire at 11:59 PM Eastern Standard Time on the day before the job application deadline. Ensure your application is submitted on time to be considered for the position.