General manager

Cleandae; Houston, Northern (TX, KY); Hybrid; USD 45,000 - 52,000; Full time

Benefits offered by this job

401K

Bonuses

Paid holidays

Advancement opportunities

Job summary

Cleandae in Houston, TX is seeking a General Manager to oversee daily operations and drive exceptional customer service. You will manage scheduling, quality, and safety while coaching staff and aligning with the owner on strategic goals.

You will be responsible for sourcing, hiring, and motivating employees, maintaining a positive, drama-free workplace, and ensuring the company's mission is executed across the Houston market. This role offers advancement opportunities.

Qualifications

• Native/bilingual in Spanish.
• Great attitude - professional and positive.
• Goal oriented and self starter.
• Desire to lead, train and develop people.
• Desire excellence in quality and customer service.
• Available Monday through Friday 7:00 am- 5:00pm.

Responsibilities

• Lead day-to-day operations to drive customer satisfaction.
• Report to owner and help set goals and initiatives.
• Oversee customer experience, cleaning quality, scheduling, safety, and facility maintenance.
• Coach and train team to meet organizational goals.
• Create a safe and welcoming work environment.

Skills

Leadership

Customer service

Coaching

Hiring

Spanish

Goal oriented

People development

Tools

Scheduling software

P&L understanding

Job description

We’re proud to be one of the leading home cleaning companies in Houston, TX and we’re always looking for experienced customer-centric people to join our team. Our mission is simple: Make our customer’s home cleaning experience professional and reliable so they can get more stuff done. We do this as a team – working together to delight and inspire everyone we come in contact with. Our motto guides us: Be excellent at taking care of our each other. Be great at taking care of our customers. That's the way it should be!We surround ourselves with capable, caring, diligent, people who go the extra mile. We’re a no drama get it done with a smile workplace. We celebrate our wins and each other.

What you’re applying for

The general manager at Cleandae oversees one the larger home cleaning companies in the Houston market.

As general manager, you'll be involved in all aspects of the daily business and operations. Customer satisfaction should be your driving motivation, but you should also be able to utilize P&L statements and other technologies to manage and exceed business goals. You'll be responsible for sourcing, hiring, coaching and motivating employees while providing a safe and welcoming work environment.

What we can offer

We pay above average in the Houston market for this position. We reward performance and have opportunity for advancement.

• Earn $22 - $25 an hour ($45,000 - $52,000 per year)
• Performance bonus
• Optional enrollment in 401K benefit
• Paid holidays
• No nights or weekends (Saturday work is optional)
• Opportunity for advancement

In this role you’ll

You will report to the owner. Together, you'll help set goals and initiatives to make Cleandae the premier home cleaning company in the Houston market.

In this role, you will play a pivotal part in driving the success of Cleandae by providing leadership to our team through coaching and hands-on training. As general manager you will also lead areas of the business (customer experience, cleaning quality, scheduling, driver safety, and facility maintenance) through organization of systems and processes that direct and drive results that achieve the organization's goals.

Your quality of work, presence, and professionalism are what make Cleandae special.

What you’ll need

• Native/bilingual in Spanish
• Great attitude - professional and positive
• Goal oriented and self starter
• Desire to lead, train and develop people
• Desire excellence in quality and customer service
• Available Monday through Friday 7:00 am- 5:00pm.

Why people like to work at Cleandae

• Everyone is treated with respect and valued as a person
• Dependablework hours Monday to Friday (Saturday is optional)
• Monthly employee bonuses
• Monthly staff meetings with prizes and food
• Annual Christmas holiday party
• Anniversary bonus
• Snacks and coffee everyday
• Breakfast Fridays – breakfast provided every Friday

Things to know…

• Must be legally authorized to work in the United States and at least 21 years of age
• Must be willing to submit to a Criminal Background Check

Our mission is simple

At Cleandeae, we take care of of our customers by making their home cleaning experience professional and dependable — so they can care for the things important to them like family, work, or free time.

Life at Cleandae

At our core

We want everyone – our employees and our customers – to feel well taken care of. So, all our decisions are guided by our core beliefs.

Be friendly

Everyone deserves respect and kindness – expect nothing less.

Have fun

Enjoying where you work has a magical ability to deliver great experiences for everyone. We will create a workplace where people can work and have fun.

Do the right thing

You’ll always know when we’re coming. Get email and text reminders about your upcoming cleaning. ETA texts on the day of your cleaning lets you plan your day.

Always professional

No one really likes to sign contracts and neither do we. That’s why we don’t make you sign one to get your home cleaned

Locally owned, built on service, ready to help you