General Manager

Gowash; Houston (TX); On-site; USD 55,000 - 75,000; Full time

Job summary

Gowash is seeking a General Manager to oversee all site operations, manage a team, and ensure safe, efficient daily performance. You will drive project schedules, budgets, training, and quality control while maintaining customer relations.

The role requires leadership, 1–2 years of site management experience (car wash preferred), strong communication, and proficiency with MS Office to monitor metrics and report to senior management.

Qualifications

• High school diploma or equivalent required.
• 1–2 years of proven site management experience, preferably in car wash.
• Strong leadership and organizational abilities.

Responsibilities

• Plan, organize, and oversee all site operations and related financials, maintenance, customer relations, and process flow.
• Develop project schedules, budgets, timelines, and ensure adherence; monitor progress and report to senior management.
• Implement safety protocols and quality control measures to minimize risks and ensure regulatory compliance.
• Recruit, train, and coach staff; provide ongoing feedback and develop performance plans.

Skills

Leadership

Project management

Communication

Organizational skills

Team coaching

MS Office

Education

High school diploma or equivalent

Tools

Project management software

Job description

We are seeking a highly skilled and experienced individual to join our team as a General Manager. As a General Manager, you will be responsible for overseeing all aspects of site operations, managing a team of employees, and ensuring a successful daily operation. You will play a critical role in maintaining a safe and efficient work environment while delivering high-quality results.

Responsibilities:

1. Project Management:

• Plan, organize, and oversee all activities related to site operations, including financials, maintenance, customer relations, and process flow.
• Develop project schedules, budgets, and timelines, and ensure adherence to them.
• Monitor progress and provide regular updates to senior management.
• Implement and enforce safety protocols and quality control measures to minimize risks and ensure compliance with regulations.
• Recruit, hire, and train a skilled team of employees to carry out site operations.
• Provide ongoing coaching, guidance, and performance feedback to assistant managers and crew members.
• Delegate tasks and responsibilities effectively, ensuring the efficient utilization of resources.
• Foster a positive and collaborative work environment that promotes teamwork and employee morale.
• Conduct regular performance evaluations and implement development plans for team members.

3. Site Operations:

• Oversee the coordination of materials, equipment, and resources required for site operations.
• Monitor and maintain inventory levels to ensure timely availability of supplies.
• Conduct regular inspections to identify maintenance needs and address them promptly.
• Ensure compliance with all policies, procedures, and standards.
• Implement and improve operational processes to enhance efficiency and productivity.

4. Budgeting and Cost Control:

• Prepare and manage project budgets, ensuring cost-effective utilization of resources.
• Monitor expenses, track costs, and implement measures to control costs.
• Identify cost-saving opportunities and implement strategies to optimize wash expenses.

Requirements

• Highschool diploma or equivalent is required.
• 1- 2 years proven experience in site management, preferably in the car wash industry.
• Strong leadership and managerial skills, with the ability to lead and motivate a team.
• Excellent project management and organizational abilities.
• Strong problem-solving and decision-making skills.
• Excellent communication and interpersonal skills.
• Proficient in using project management software and MS Office.
• Ability to work under pressure and meet labor goals, budgets, and deadlines.
• A willingness to learn and be challenged daily.
• Must be able to walk, stand, bend, stoop, twist, etc. For extended periods of time and perform activities involving holding, grasping, pulling and turning
• Must be willing to work in hot/cold weather conditions if necessary