General Manager

HHM Hospitality; Houston (TX); On-site; USD 120,000 - 210,000; Full time

Benefits offered by this job

Medical, Dental and Vision Insurance

Paid Time Off

401k Company Match

Travel Discounts

Quarterly Bonuses and Incentives

Educational/Professional Development

Technology Reimbursements

Job summary

Le Méridien Houston is seeking an experienced General Manager to lead operations and elevate the guest experience across the property. You will oversee all departments, set strategic direction, and partner with senior leadership to drive profitability and guest satisfaction.

The ideal candidate has hotel management experience, a strong leadership presence, and a track record of delivering measurable results in competitive markets.

Qualifications

• Bachelor’s or higher in Business, Hospitality, or related field.
• Previous hotel management experience is required.
• Strong leadership and guest service mindset.

Responsibilities

• Oversee all hotel operations to ensure service excellence.
• Lead and mentor team to achieve performance targets.
• Drive revenue, control costs, and optimize profitability.
• Set and monitor standards for guest satisfaction and safety.
• Collaborate with departments to execute strategic initiatives.

Skills

Leadership

Strategic Planning

Guest Experience

Financial Analysis

Team Development

Education

Bachelor's degree in Business, Hospitality or related field

Job description

Overview

Le Méridien Houston is seeking an experienced and visionary General Manager to lead our dynamic team and elevate the guest experience at our premier property. This is a unique opportunity to oversee all aspects of hotel operations, driving strategic initiatives that enhance profitability, operational efficiency, and guest satisfaction. The ideal candidate will bring a strong leadership presence, a passion for hospitality, and a proven track record of delivering results in a competitive market.

Opportunity: General Manager

Area General Manager - Regional Director of Operations - Vice President of Operations

Your Focus

Leadership

• Lead, inspire, and mentor a diverse team, cultivating a culture of collaboration, innovation, and accountability.
• Set clear expectations and provide the guidance necessary to achieve exceptional performance.

Guest Experience

• Ensure the highest level of guest satisfaction by overseeing the implementation of service standards, personalized experiences, and swift resolution of any issues.
• Continuously seek opportunities to enhance guest interactions and exceed expectations.

Financial Performance

• Develop and execute strategies to maximize revenue, optimize expenses, and achieve budgetary goals.
• Monitor financial performance through regular analysis and implement corrective actions as needed.

Operational Excellence

• Maintain a seamless and efficient operation by overseeing all aspects of the hotel, including front office, housekeeping, and maintenance.
• Implement best practices to uphold quality and safety standards.

Employee Development

• Foster a culture of continuous learning and professional development, empowering team members to excel in their roles and advance within the organization.

Your Background and Skills

• Associate or Bachelor’s Degree in Business, Hospitality or a related field.
• Previous hotel management experience required.

HHM Benefits and Perks

• Medical, Dental and Vision Health Insurance
• Paid Time Off
• 401k Company Match
• Free Basic Life Insurance
• Travel Discounts
• Commuter Transit and Commuter Parking Benefits
• Quarterly Bonuses and Incentives
• Employee Assistance and Wellness Program
• Educational/Professional Development
• Technology Reimbursements

Work Environment and Context

• Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, using fingers and hands, kneeling, or crouching.
• Occasional travel required.

What We Believe

People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It

About Us

HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.