General Manager

Chicken Salad Chick; Hattiesburg (MS); On-site; USD 45,000 - 65,000; Full time

Job summary

Chicken Salad Chick in Hattiesburg, MS is seeking an experienced General Manager to oversee daily operations, staff, and customer service to ensure standards and profitability.

The GM will lead recruiting, training, budgeting, stock control, and promotional activities while maintaining safety and delivering a first-class dining experience.

Qualifications

• Experience in hospitality or retail management preferred.
• Strong leadership and coaching abilities.
• Excellent customer service focus and communication.
• Ability to manage budgets and staff scheduling effectively.

Responsibilities

• Oversee day-to-day operations of store outlets.
• Recruit, train, and supervise staff.
• Manage budgets and financial records.
• Maintain stock, pricing, and profitability.
• Ensure compliance with safety and health regulations.
• Deliver high-quality customer service and dining experience.

Skills

Commercial awareness

Confidence

Resourcefulness

Organizational skills

Teamwork

Verbal communication

Numerical skills

IT skills

Enthusiasm

Executive skills

Problem-solving

Initiative

Lead by example

Job description

Main Responsibilities of a General Manager:

• Responsible for every aspect of everyday supervision of store outlets
• Responsible for resources management
• Takes care of stock, staff, and sales management

General Manager Job Description:

We are looking for an experienced and skilled General Manager with remarkable skills, who will run a store effectively and with attention to detail. Our General Manager candidates are required to be in constant contact with the staff and customers. They need to be able to ensure their staff provides the highest quality customer services and monitor the overall financial performance of the store.

The responsibilities of a General Manager are to greet the staff and customers, provide them with what they need, give intelligent recommendations and suggestions, build customer and brand trust, assist the staff with anything they need and make sure the customers have a great dining experience.More importantly, a perfect General Manager candidate should be reliable, accommodating, courteous, and friendly to ensure that the customers are fully satisfied.

Responsibilities of a General Manager:

• Recruiting and appraising staff
• Training and supervising staff
• Managing budgets
• Maintaining financial and statistical records
• Dealing with customer complaints and queries
• Overseeing stock and pricing control
• Maximizing profitability and productivity
• Motivating staff to meet sales targets
• Setting sales targets
• Ensuring compliance with safety and health regulations
• Preparing promotional displays and materials
• Liaising with management
• Taking care of promotional prospects, benefits, and salaries of their staff
• Providing opportunities for staff advancements

General Manager Job Requirements:

• Commercial awareness
• Confidence
• Resourcefulness
• Organizational skills
• Teamworking skills
• Verbal communication skills
• Numerical skills
• Excellent IT skills
• Enthusiasm
• Executive skills
• Problem-solving skills
• Showing initiative
• Setting a good example

Chicken Salad Chick provides a delicious menu with a variety of 13 Chicken Salads, homemade sides, delicious soups, and great sandwiches. This location is one of the originals to the franchise and we are looking for a hospitality professional to help us maintain a team of excellence and superb service.