Restaurant General Manager — Lead Service & Operations

Chicken Salad Chick; Gonzales (LA); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Free meals

14 days PTO

Medical/dental coverage

Bonuses based on performance

Flexible schedules

Job summary

Chicken Salad Chick in Gonzales, LA is seeking a General Manager who is friendly, enthusiastic, and dedicated to guest service. You will oversee daily operations, train and lead a team, and ensure top-notch hospitality and food safety.

This role offers a competitive pay with performance bonuses, a supportive community, and opportunities for leadership growth. Flexibility includes Sundays closed, and a positive, fast-paced work environment.

Qualifications

• Authorized to work in the United States
• Minimum one year of restaurant management or leadership experience
• Excellent verbal and written communication skills

Responsibilities

• Oversee daily restaurant operations and guest service
• Recruit, train and develop team members
• Ensure food safety and quality standards
• Maintain a clean, efficient production and dining environment
• Manage scheduling and labor to meet demand
• Coach staff and drive performance through accountability
• Foster a welcoming, guest-focused culture

Skills

Leadership

Customer service

Verbal communication

Written communication

English proficiency

Attention to detail

Education

High School diploma or equivalent

Job description

At Chicken Salad Chick, we are always keeping an eye out for General Managers who are friendly, enthusiastic, and who genuinely enjoy serving guests. General Managers who work at Chicken Salad Chick are given skills and life experiences that go beyond serving a great product in a friendly environment. The experiences we can provide you are an excellent stepping-stone to a successful future in the world of business.

Benefits/Perks:

• Free Meals
• 14 Days PTO
• Medical/Dental Coverage
• Competitive Pay plus Bonuses (Based on performance)
• A fun work environment where you can positively influence others.
• Flexible schedules include being closed on Sundays.
• Learn first-hand from an experienced Operator that cares about you personally and is actively involved in the community.
• Leadership opportunities to gain real-world management experience to help you reach your professional goals.

Requirements:

• Work a maximum of up to fifty hours per week in the restaurant
• Current Certificate showing completion of the Foodguard Servsafe or Learn2Serve Management course OR be able to complete the course prior to starting work
• High School diploma or equivalent
• Have the ability to communicate effectively in English – Bilingual preferred
• Be at least 18 years of age
• Be authorized to work in the United States
• Have a valid driver’s license and reliable transportation
• Be able to pass a Drug and Background check
• Be available to work any time, including Saturdays
• One-year previous restaurant management or leadership experience
• Excellent verbal and written communication skills

As General Manager you will:

• Demonstrate a passion for the business and managing the overall operations
• Find, train, develop and recognize the best people
• Manage daily activities to ensure guests receive excellent customer service
• Demonstrate a strong awareness and concern for food quality and safety
• Adjust to multiple demands and shifting priorities
• Sense of Urgency that creates surprisingly fast Speed of Service
• Attention to detail that ensures preparation and production procedures are followed
• Execution of systems that ensure a refreshingly clean environment
• Maintaining a work environment that ensures and promotes food safety
• Vigilant attention to the organization and appearance of the kitchen

Responsibilities:

• Inventory management
• Allocate at least two hours per week to planning
• Focus on systematically and effectively communicating all Kitchen related goals and success factors to Team Members
• Combine critical thinking and practical leadership to create a culture of innovation
• Effectively coach and give direction
• Intentionally and methodically grow and nurture relationships with the staff
• Be able to connect with a multicultural team
• Align hiring, training, daily practices and evaluation practices with the Vision of the organization and the Thematic Goal for the year
• End-of-Month counts and input
• Maintaining accurate transfer logs
• Effective & efficient ordering
• Maintaining a LEAN production environment
• Coaching, evaluating, and providing accountability for all Team Members
• Troubleshooting and repairing equipment and facilities
• Ensure all necessary preventative maintenance and cleaning on a per set schedule.

Chicken Salad Chick provides a delicious menu with a variety of 14 Chicken Salads, homemade sides, delicious soups, and great sandwiches. This location is one of the originals to the franchise and we are looking for a hospitality professional to help us maintain a team of excellence and superb service.