Location: Garland, TX | Onsite
Reports To: President / Owner
Employment Type: Full-Time
Compensation: $130,000–$150,000 base salary plus annual performance bonus opportunity
About the Role
Tree Top Staffing is recruiting an experienced, entrepreneurial-minded General Manager to lead the day‑to‑day operations of an established custom machine shop and fabrication business serving regional industrial customers.
This role is ideal for someone who thrives in a high‑mix, low‑volume, fast‑response environment and can balance urgency, customer responsiveness, operational discipline, team leadership, and process improvement.
The General Manager will oversee daily shop and office operations, quoting, scheduling, customer and vendor coordination, team leadership, safety, financial management, and ongoing systems and process improvement while working closely with the President/Owner to continue the modernization and growth of the business.
This is a hands‑on leadership role for someone who wants to help shape the next chapter of a long‑standing, respected manufacturing business with consistent growth and ownership committed to continued investment through organic growth and acquisitions.
Company Overview
The business provides CNC machining, manual machining, welding, and fabrication services to a variety of regional customers. It is built around being highly responsive, quality‑driven, and capable in a high‑mix, low‑volume environment. Reliable emergency repairs, replacement‑part manufacturing, and rush work have historically been important differentiators.
Key Responsibilities
Operational Leadership
- Lead daily machine shop and fabrication operations.
- Manage production planning, scheduling, and job prioritization.
- Maintain workflow efficiency, capacity utilization, and on‑time delivery.
- Coordinate communication between the office and the shop floor.
Customer and Vendor Management
- Serve as the primary point of contact for key customers, managing communication, delivery expectations, project oversight, and issue resolution.
- Oversee quoting discipline, tracking, turnaround, and job fit.
- Support vendor coordination, material procurement, tooling readiness, and subcontractor management.
- Ensure urgent and rush work is handled effectively without losing control of the broader schedule.
- Lead, coach, and develop shop leaders, office leaders, and team members.
- Foster accountability, safety, urgency, and a collaborative shop culture.
- Recruit, hire, coach, and retain a skilled team over time.
- Continue to strengthen the leadership structure and communication rhythm across the business.
Financial and Business Management
- Take accountability for P&L performance, budgets, job profitability, quoting accuracy, and cost control.
- Track and improve KPIs such as revenue, gross margin, on‑time delivery, days sales outstanding (DSO), backlog, and material costs.
- Communicate proactively with ownership on business performance and operational health.
- Identify opportunities for profitable growth and operational improvement.
Systems and Continuous Improvement
- Help modernize processes, systems, and the operating rhythm over time.
- Improve documentation, handoffs, and visibility across quoting, scheduling, production, and invoicing.
- Lead process discipline and practical continuous improvement efforts.
- Support future improvements in ERP, digital workflow, automation, and reporting as the business grows.
Safety, Quality, and Compliance
- Ensure adherence to OSHA requirements and company safety policies.
- Maintain and improve quality control processes.
- Document and maintain specific quality control procedures.
- Manage calibration processes for measuring equipment and machinery.
Qualifications
- 7+ years of leadership experience in a machine shop, fabrication shop, or similar manufacturing environment.
- Strong understanding of CNC machining, manual machining, welding, fabrication, and mechanical manufacturing processes.
- Proven experience in a high‑mix, low‑volume job shop environment.
- Significant exposure to urgent, rush, and emergency work and the scheduling challenges that come with it.
- Experience with quoting, job costing, workflow management, customer communication, and operational leadership.
- Strong leadership, communication, and organizational skills.
- Ability to operate with urgency, independence, and sound judgment.
- Comfort working with both engineers and maintenance personnel.
- Mechanical engineering degree preferred.
- Practical SolidWorks design and Mastercam programming proficiency strongly preferred, including the ability to provide backup support to the engineering and CNC programming team.
- Continuous improvement mindset; lean and process improvement exposure preferred.
- Entrepreneurial mindset and ownership mentality strongly preferred.
What We Are Looking For
- In-depth experience with mechanical repairs using machining and fabrication processes.
- Ability to analyze and complete work when prints are not provided.
- Experience machining prototypes and replacement parts from samples or ideas.
- Initiative and the ability to work without constant direction.
- Comfort moving between the shop floor and customer‑facing conversations.
- Accountability, integrity, and clear communication.
- Ability to bring structure without turning the business into bureaucracy.
- Enjoyment of solving problems and collaborating with a team.
- A desire to help build and grow the business.
- Operational excellence and urgency.
- Strategic planning and business development.
- Decisive leadership and accountability.
- Data‑driven problem solving.
- Customer‑focused mindset.
- Safety‑first approach.
Work Schedule
- Full‑time, onsite role, generally Monday through Friday. Regular shop hours are 7:30 a.m.–4:00 p.m.
- Approximately 40–50 hours per week, including occasional after‑hours and weekend communication and coordination as needed.
- The business provides 24/7 emergency repair service supported by rotating on‑call teams.
Physical and Work Environment Requirements
- Ability to work in both office and shop‑floor environments.
- Routine exposure to machining and welding noise, heat, and manufacturing equipment.
- Ability to lift up to 40 lbs. occasionally and stand or walk on the shop floor as needed.
- Ability to drive a work truck as needed.
- Experience operating a forklift and pulling a gooseneck trailer preferred.
Compensation and Benefits
- $130,000–$150,000 annual base salary, depending on experience.
- Annual discretionary performance bonus opportunity based on individual and company performance.
- Company contribution of 60% of the employee medical premium.
- Medical plan enrollment begins on the first day of the month following 60 days of employment.
- Dental and vision insurance available at employee expense.
- Voluntary supplemental benefits available through Aflac at employee expense.
- 401(k) with a safe harbor company match of up to 4%, subject to plan terms.
- Paid time off and company‑recognized holidays.