General Manager

Jobtailor; Fremont (CA); On-site; USD 85,000 - 115,000; Full time

Job summary

Jobtailor in Fremont, CA seeks an experienced Retail Store Manager to lead a high‑performing team and deliver exceptional guest experiences while ensuring financial results. You will design and implement strategies to grow the business, optimize staffing and workflows, and uphold a culture of excellence across all store operations.

You will drive profitability by executing Sales Leadership and Operations standards, manage budgets and resources, and develop direct reports to meet performance

Qualifications

• Bachelor's degree in business, retail management, sales, merchandising, or related field.
• 5 years of experience in a direct customer interactive environment.
• 3 years of management experience in a high-volume setting.
• Proficient in Microsoft Office (Word, Excel, PowerPoint).

Responsibilities

• Oversee daily operations to drive guest satisfaction and financial outcomes.
• Develop and execute strategic goals to grow the business.
• Ensure staffing levels meet workload and talent needs.
• Lead store team to achieve standards and performance targets.

Skills

Leadership

Guest experience

Budget management

Strategic planning

Education

Bachelor's degree in business, retail management, sales, merchandising, or related field

Tools

Microsoft Office

Job description

Responsibilities

• Lead the entire store team to excellence in team member, guest, and financial outcomes by overseeing daily operations of the store.
• Create and implement a strategy designed to grow the business by coordinating the development of key performance goals for direct reports and standard work.
• Ensure the retail store team is fully staffed with the right number of people with the right talent to meet standard work expectations.
• Drive profitable outcomes by ensuring execution of the Sales Leadership and Operations Standard Work.
• Create a culture of a "Guest First" mentality by measuring guest feedback, in store engagement with guests, and guest satisfaction tools/social media reviews.
• Manage budget, resources, staffing, and operations in accordance with business priorities.

Requirements

• Bachelor's degree (B. A. or B. S.) or equivalent from a four‑year college in business, retail management, sales, merchandising, or related field preferred.
• 5 years of experience in a direct customer interactive environment required; high volume, 3 years of management experience required.
• Equivalent combination of education and experience will be considered.
• Proficient in Microsoft Office including Word, Excel, and PowerPoint.

Core Competencies

Demonstrates strong leadership in managing retail operations, driving team performance, and enhancing guest satisfaction. Proficient in budget management and strategic planning to achieve business growth and operational excellence.