General Manager

Sares Regis Group; Foster City (CA); On-site; USD 120,000 - 125,000; Full time

Benefits offered by this job

401(K) match

Rental incentive

Bonuses

Rental discounts

Job summary

Sares Regis Group is seeking a General Manager for Palo Alto, CA, to oversee daily property operations and lead a team across leasing, maintenance and tenancy activities. This role demands a proven 5+ year GM track record managing 300+ units with a focus on income optimization and safety compliance.

You will drive hiring, training, budgeting, vendor management, and routine reporting while ensuring exceptional resident service and adherence to corporate standards.

Qualifications

• 5+ years as a General Manager of 300+ units.
• Excellent problem solving, interpersonal and leadership skills.
• Strong sales ability and financial understanding.
• Proficient with property operations software (Outlook, Excel, Word).
• Ability to read, analyze and prepare reports.

Responsibilities

• Oversee daily property operations and staff performance.
• Hire, train and develop a competent team.
• Review rents, maximize income, and manage budgets.
• Ensure safety, compliance, and reports.
• Bid and manage vendor contracts and maintenance.
• Prepare monthly variance reports and forecasts.

Skills

Problem solving

Interpersonal skills

Communication skills

Leadership

Sales skills

Tools

Outlook

Excel

Word

Internet tools

Job description

Opportunity

GENERAL MANAGER - PALO ALTO, CA

Job Locations: US-CA-Palo Alto | US-CA-Northern California

Location Name: Stanford West

Take the Next Step in Your Property Management Career!

Sares Regis Group of Newport Beach, California, is a privately held real estate development, investment and management firm that focuses on commercial properties and multifamily communities in the western U.S. Since its founding in 1993, SRG has developed and acquired more than $7 billion in commercial and residential assets. The company manages a combined portfolio of approximately 25 million square feet of office and industrial space and 42,000 apartment units.

DAYS/HOURS REQUIRED: MONDAY - FRIDAY, 9AM - 6PM

Summary

This person is responsible for the overall supervision and performance of the property. Some additional duties and responsibilities include but aren't limited to:

• Responsible for hiring, training and developing a competent team.
• Manages daily operations directly or indirectly such as: reviews daily rent recommendations and appropriately identifies opportunities to maximize income.
• Collects rents, including implementation of timely legal delinquent rent procedures; assures resident insurance compliance procedures are in place; assures screening criteria and policies are adhered to; assures resident retention procedures are implemented timely and effectively; makes certain weekly reports are completed timely and accurately; approves invoices and ensures timely and accurate data input; timely and accurately completes any other required reports.
• Reviews and analyzes monthly performance; completes meaningful variance reports; initiates annual budgets and forecasts.
• Identifies potential market challenges; educates self, staff and regional manager about competitors and conditions in the marketplace; creates effective marketing plans.
• Makes certain recurring contract work (i.e. unit cleaning, painting, landscaping) is bid out routinely to assure quality and best price; confirms contractor insurance and lien waiver requirements are in compliance with policy; monitors quality and timeliness of contractor performance.
• Assures OSHA and other safety procedures are implemented; ensures the team is educated as needed regarding safety precautions, including routine safety meetings, and confirms up-to-date MSDS information is available.
• Identifies, in conjunction with the maintenance supervisor, potential repairs or capital projects; confirms quality curb appeal meets standards set by corporate and the regional manager; identifies actual or potential risk management issues.
• Reads, follows, and implements the company and employee handbooks, property policy manuals, and any other governing documents.

Qualifications

• Must have excellent problem solving, interpersonal and communication skills and leadership/supervisory skills.
• Must have 5+ years as a General Manager of 300+ units.
• Must have excellent sales skills
• Must have ability to read, analyze, and interpret general business periodicals. Ability to write reports and business correspondence.
• Must have ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area. Ability to apply concepts of basic math.
• Must have ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• To perform this job successfully, an individual should have knowledge of operations software used at the property level; Outlook, Internet software, EXCEL, and WORD

Salary is $120,000-$125,000 annually. We offer a competitive compensation package that includes a 401(K) match, rental incentive and renewal compensation, bonuses, and rental discounts depending on location. Regular full-time employees who work between 30-40 hours a week are eligible for medical, dental, vision, other voluntary benefits and vacation accrual. Sick time accrual is provided in accordance with law.

EQUAL OPPORTUNITY EMPLOYER

All positions contingent on completion of successful background screen and drug test.