General Manager

ODW Logistics, Inc; Fort Worth (TX); On-site; USD 140,000 - 190,000; Full time

Job summary

ODW Logistics, Inc. seeks a General Manager III to lead a large, high-volume distribution center. You will oversee safety, customer relations, operations, and P&L while driving continuous improvement and staff development. Heavy focus on multi-customer liaison, business development support, and KPI reporting.

Required: 10+ years in management in a 3PL environment, a relevant Bachelor's degree, and RF experience. ISO knowledge is a plus, with a hands-on leadership style for a fast-paced team.

Qualifications

• Over 10 years of management/supervisory experience in a large, high-volume environment.
• Bachelor’s degree in Logistics, Industrial Engineering or related operations discipline.
• Must currently be General Manager for a 3PL provider.
• Strong leadership in fast-paced, team-oriented settings with safety, quality and productivity goals.
• Proficiency in MS Office; prior RF experience; ISO experience a plus.

Responsibilities

• Oversees planning and scheduling of distribution center services to meet customer demands efficiently.
• Liaises between distribution centers and multiple customers across disciplines.
• Directs programs on safety, housekeeping, cost reduction and security.
• Reports KPI metrics and monthly operations statements to customers and senior management.
• Supports RFQ responses with solution concepts and design.
• Implements cost-effective operational improvements to enhance service levels.
• Manages P&L performance for assigned distribution centers and budgets.

Skills

People leadership

Staff development

P&L ownership

RF experience

MS Office

Education

Bachelor's degree in Logistics or Industrial Engineering

Tools

MS Office

Job description

The General Manager III holds the responsibility for leading large, high-volume, distribution center. Responsibilities include safety, customer relations, operational oversight, business metrics, staff development, business development support, and P&L. This position leads teams in continuous improvement projects, as well as having heavy involvement with customer relationships and business development processes.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Oversees the planning and scheduling of distribution center and their services including shipping, receiving, returned/damaged goods, maintenance, and administrative activities to ensure the customer requirements and demands are met in an efficient manner.
• Acts as the liaison between distribution centers and multi-customers from multi-disciplines.
• Directs and coordinates various programs essential to distribution center procedures (e.g., training, safety, housekeeping, cost reduction, employee involvement, security, etc.).
• Creates, coordinates and reports on business metrics (KPI’s) applicable to the operation and fulfill customer and internal requirements. Includes authoring and publishing monthly operations statement(s) to our customer(s) point of contact, summarizing ODW’s performance in regards to SCOPE and customer requirements.
• Assists in the business development process in RFQ responses, including solution concepts and design.
• Manages, coordinates, and implements cost effective operational solutions to continuously improve efficiency and enhance service levels and quality.
• Achieves optimum business plan performance levels and adequate expense levels of material, space, equipment and overhead to meet annual budgetary plan for each distribution center. Reports these levels to Senior Management and/or clients as required.
• Holds accountability for P&L performance for assigned distribution centers.
• Conducts operational audits and presents findings/recommendations as required.
• Maximizes productivity, quality, and service throughout operations by utilizing best practice techniques in the areas of facilities layout, methods, material handling concepts, technological enhancements, and measurements.
• Provides senior management with information and recommendations to make effective decisions regarding the optimum utilization of people, materials, equipment and facilities.
• Collaborates with peers for the coordination and implementation of system-wide best practices.
• Leads and assists in all types of account projects, including start-ups, transfers and improvements.
• Leads and implements technology enhancements as required.
• Other duties as assigned.

Education and Experience

Required

• 10 plus years of management/supervisory experience, preferably in a large, high-volume, shared environment.
• Bachelor’s degree in Logistics, Industrial Engineering or related operations discipline.
• Must be a current General Manager for a Third-Party Logistics provider. (Required)
• Must be able to assume leadership role in a fast paced, team-oriented environment dedicated to meeting and exceeding the customer and achievement of safety, quality and productivity goals.
• Must be able to handle multiple priorities and meet deadlines.
• Must possess excellent verbal, written and interpersonal skills.
• Proficiency in MS Office Suite products.
• Must be hands on and have previous experience with staff development, facility layout, inventory management and P&L for a large operation.
• Must be able to learn software programs quickly, with previous RF experience.
• Establish and implement operational procedures for all distribution activities and for start-up operations – ISO experience a plus.
• Strong analytical abilities coupled with superior team building skills.
• Excellent organizational skills and the ability to prioritize.
• Experience with multi-shift operations.
• Must possess a high energy level and the drive to implement change.
• Prior planning experience, including budgets, manning, equipment and facilities.
• Must practice confidentiality as required.

OUR VALUES

Pillared on our core values, we strive for collective growth and reaching our highest potential. We are dedicated to helping our teammates experience fulfillment through their individual strengths and innovative ideas.

Respect | Give and it will be given.

We treat others as we want to be treated. We cannot control events, but we can control our response. We build respect through honesty, fairness, and integrity.

Trust | Earned over time.

We do what we say we will do. We are clear, direct, and honest. We seek to understand and be understood.

Team | Accomplish more together.

We work hard toward a common goal. We desire to make everyone successful. We achieve the best results as a team.

Opportunity | Realize your potential.

We believe all people have significance and potential. We understand work and life are integrated and we value both. We strive to make an impact in the world around us.

EQUAL OPPORTUNITY EMPLOYER

ODW Logistics is an equal opportunity employer and prohibits discrimination and harassment of any kind. All employment decisions at ODW Logistics are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. ODW Logistics will not tolerate discrimination or harassment based on any of these characteristics.

DISCLAIMER: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as an exhaustive list of all duties, responsibilities, success profile characteristics or qualifications required of employees assigned to this job. Management retains the discretion to add to or change the duties of the position at any time.