General Manager

Serv Recruitment; Fort Wayne (IN); On-site; USD 140,000 - 170,000; Full time

Benefits offered by this job

Relocation assistance

Job summary

Maumee River Roofing is seeking a General Manager to lead day-to-day operations across residential, commercial, office, marketing, sales, and production. You will drive accountability, build scalable systems, and partner with the owner on strategic growth initiatives while preserving the culture that has made the company successful.

Ideal candidates have 5+ years in operational leadership within construction or trades, with proven experience managing 10+ staff and KPIs.

Qualifications

• 5+ years leading operations within construction, trades, field services, or a similar operational business.
• Proven experience managing teams of 10+ employees while holding leaders accountable to measurable KPIs.
• Demonstrated success building scalable operational systems rather than simply maintaining existing processes.
• Comfortable making independent decisions and leading difficult conversations when necessary.
• Experience scaling a business while maintaining culture and profitability.
• Confident providing constructive feedback and challenging leadership when appropriate.
• Strong leadership, communication, and organizational skills.

Responsibilities

• Own the day-to-day operations of the business across residential, commercial, office, marketing, sales, and production functions.
• Lead and develop five direct reports while driving accountability through measurable KPIs.
• Build scalable operational systems, SOPs, documentation, and training processes.
• Improve operational efficiency while maintaining strong profitability.
• Coach leaders through performance conversations and ongoing development.
• Create alignment across departments to improve communication and execution.
• Partner closely with the owner on strategic initiatives and future expansion opportunities.
• Help prepare the business for growth into additional geographic markets.
• Foster a high-accountability culture centered around teamwork, servant leadership, and continuous improvement.
• Support long-term leadership development throughout the organization.

Skills

Leadership

Operations management

Strategic thinking

Communication

Organizational skills

Job description

Serv, a global executive recruitment partner, is hiring on behalf of our client, Maumee River Roofing, for a General Manager.

Join the Team:

Maumee River Roofing is a growing residential and commercial roofing company headquartered in Fort Wayne, Indiana. Currently generating approximately $6.5M in annual revenue, the company has an ambitious vision to scale to $15M over the next three years while maintaining profitability, accountability, and its people-first culture.

This role represents a unique opportunity to help build the operational foundation that will support the next stage of growth. Reporting directly to Owner Sam Schwartz, the General Manager will become the operational leader of the business, allowing the owner to transition into a more strategic, relationship-focused role while ensuring the day-to-day operation continues to execute at a high level.

To learn more please visit:

Position Responsibilities:

If you are a proven operational leader who enjoys building systems, developing leaders, and scaling growing businesses, this is an opportunity to make a lasting impact. You will lead the daily operations of the company, strengthen accountability across departments, and build the operational infrastructure necessary to support significant growth while preserving the culture that has made the business successful.

This role includes:

• Own the day-to-day operations of the business across residential, commercial, office, marketing, sales, and production functions
• Lead and develop five direct reports while driving accountability through measurable KPIs
• Build scalable operational systems, SOPs, documentation, and training processes
• Improve operational efficiency while maintaining strong profitability
• Coach leaders through performance conversations and ongoing development
• Create alignment across departments to improve communication and execution
• Partner closely with the owner on strategic initiatives and future expansion opportunities
• Help prepare the business for growth into additional geographic markets
• Foster a high-accountability culture centered around teamwork, servant leadership, and continuous improvement
• Support long-term leadership development throughout the organization

Qualifications

• 5+ years leading operations within construction, trades, field services, or a similar operational business
• Proven experience managing teams of 10+ employees while holding leaders accountable to measurable KPIs
• Demonstrated success building scalable operational systems rather than simply maintaining existing processes
• Comfortable making independent decisions and leading difficult conversations when necessary
• Experience scaling a business while maintaining culture and profitability
• Confident providing constructive feedback and challenging leadership when appropriate
• Strong leadership, communication, and organizational skills

Preferred Qualifications

• Roofing, construction, restoration, or related trades experience
• Experience scaling companies from approximately $5M to $15M+
• Experience leading multi-location operations
• Existing industry or vendor relationships
• Experience implementing SOPs, operational playbooks, and training systems

Our Ideal Teammate Is Someone Who:

• Is proactive and accountable
• Thinks strategically and executes consistently
• Communicates with clarity and confidence
• Brings a positive, growth-oriented mindset
• Is highly organized and dependable
• Embraces learning and feedback
• Cares deeply about doing great work
• Leads with humility and servant leadership
• Builds strong teams through accountability and coaching
• Is energized by creating systems that enable long-term growth

Why Join Maumee River Roofing?

• Opportunity to become the first General Manager and help shape the future of the business
• Direct partnership with an owner who recognizes the need to delegate operational leadership
• Strong culture centered around gratitude, teamwork, and personal growth
• Meaningful influence over operations, leadership development, strategy, and future expansion
• Growing company with a clear vision and significant career opportunity
• Relocation assistance available for the right candidate

The Hiring Process

We take our hiring process seriously and evaluate candidates based on both capability and culture fit. Our goal is to ensure you step into a role where you feel genuinely excited and fulfilled. That’s important for you, and it’s equally important for us. Below is a snapshot of what you can expect throughout our hiring process.

Step 1: Introductory interview with a Recruiter

Step 2: Interview with the Founder

Step 3: Team interview with key members of the organization

Step 4: Test Project

Location: Fort Wayne, Indiana

Salary: Starting at $140,000 base salary plus KPI-based performance bonus and profitability bonus. Relocation assistance available.